Ratings based on 294 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Feb 2022
The hotel was awful.
There was no similarity between the pictures of the hotel shown in Expedia to what we actually gotten.
A big shame.
They offered us a breakfast in a box because the hotel was empty of guests.
No security in the hotel.
The hotel is not accessible so we had to carry our bags by ourselves along the stairs.
by A verified traveler
Posted 3 Feb 2022
by A verified traveler
excellent stay
Posted 19 Nov 2021 on HotelsVery good hotel centrally located.
by A verified traveler
Posted 18 Oct 2021
I like hotel did not venture much in the hotel
by A verified traveler from Redondo Beach
Posted 18 Oct 2021
The hotel was clean with a nice location . The breakfast was good and the service was not bad at all . There wasn’t no mentioning of the VIP status no wine no room upgrade was even mentioned.
The hotel is a smoke free which is nice .
by A verified traveler
Posted 28 Sep 2021 on Hotels
I like this hotel will stay again
by A verified traveler
Алексей .
Posted 19 Sep 2021 on HotelsХороший отель . Прекрасный сервис .
В следующую поездку остановлюсь в этом же отеле .
by A verified traveler
Posted 18 Sep 2021
Location, Breakfast, and Staff are amazing. Highly recommend.
by A verified traveler
Posted 15 Sep 2021 on Hotels
by A verified traveler
Posted 14 Sep 2021
Overall this hotel was good expect there was a problem with our room pertaining to the bed sheets being dirty. We referred to the front desk and the young gentleman was very unprofessional when we asked to talk to the manger he said we can speak to him directly and there is nothing he can do. He began to argue with us and wouldn’t let us speak to the manager. He started to make up stories that the manager was stuck in traffic and then stated that he can’t reach the manager. After seeing him talk to someone lady a few minutes later the manager appears. We tell her that we just saw her in the hotel earlier that morning and she said that she had to change her clothes. It was unprofessional we waited over 40 minutes. After seeing the bed sheets that are dirty in our room they concluded that it’s not their problem. We left the hotel very disappointed! Great hotel overall, but the management is unprofessional and unwilling to help! Also manager doesn’t speak English!
