Ratings based on 290 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 2 Jul 2024 on Hotels
by A verified traveler from Hamah
Posted 5 Feb 2022
good
Comment from Hotel Management
5 Feb 2022 by Continental Hotel team, Hotel Management
Dear Mohammd,
Thank you for choosing Continental Hotel and giving us such a high rating!
We are always happy to welcome you here in Odessa!
by A verified traveler
Posted 15 Dec 2021
Staff is very friendly, courteous and helpful.
Comment from Hotel Management
17 Dec 2021 by Yulia Chumachenko, Hotel Management
Dear Carl, thank you for the review and for taking the time to recognize our service. Our goal is to provide an exceptional stay, and we are delighted that our staff helped make your visit to Odessa perfect.
Thank you again for choosing Continental Hotel, and we look forward to welcoming you back soon.
Yulia Chumachenko, General Manager.
by A verified traveler
Posted 4 Oct 2021 on Orbitz
There was supposed to be a sauna, a sun deck and a fitness room that were not offered to me.
Comment from Hotel Management
5 Oct 2021 by Yulia Chumachenko, Hotel Management
Dear Lindsay, thank you for the review and for taking the time to recognize our service. I am really sorry, you didn`t get to the sauna & fitness room. Please know our front desk is always available and happy to help make your stay more comfortable!
Thank you again for choosing Continental Hotel, and we look forward to welcoming you back soon.
Yulia Chumachenko, General Manager.
by A verified traveler
Posted 21 Sep 2021 on Hotels
Old hotel, not comfortable , small room , old furniture room
Comment from Hotel Management
22 Sep 2021 by Yulia Chumachenko, Hotel Management
Dear Guest, thank you for the review. We regret not meeting your expectations in regards to the comfort and size of your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review.
We wish you safe travels!
Best regards, Yulia Chumachenko, General Manager.
by A verified traveler
5 day stay.
Posted 4 Sep 2021 on HotelsCheck in was simple, staff were friendly, the room was clean, the bed was comfortable, nice en-suite.
I made a couple of requests, one of which was for tea and coffee making facilities, which the hotel was very quick to address. However, I did expect teabags and milk to accompany the kettle and cups.! (As we usually find in UK).
Overall, a comfortable place to stay and ideally located too.
Comment from Hotel Management
6 Sep 2021 by Yulia Chumachenko, Hotel Management
Thank you for the review and for taking the time to recognize our service. We are delighted to see you received excellent service from everyone and that they took great care of you. We value your feedback regarding the tea set - we`ll make necessary improvements. We appreciate your business and look forward to seeing you again soon. Yulia Chumachenko, General Manager.
by A verified traveler
Posted 21 Aug 2021
by A verified traveler
Posted 14 Aug 2021
Clean and neat place
by A verified traveler
Posted 6 Aug 2021
I liked the pleasant help and the morning breakfast buffet.
I was disappointed that food is no longer served in the diniing room after breakfast. I missed the salmon and Ukrainian food I used to get in that room.
Comment from Hotel Management
8 Aug 2021 by Yulia Chumachenko, Hotel Management
Dear Guest, thank you for being our guest at Continental Hotel and for sharing your feedback. We are happy you enjoyed your stay overall and that you particularly liked the breakfast buffet. We are really delighted that our associates helped make your stay with us comfortable. However, I am sorry that we couldn`t please you with the food in the restaurant past noon. After breakfast, our restaurant works as a lounge bar for now. I am quite sure, the situation changes by your next visit. We appreciate your business and look forward to seeing you again soon. Yulia Chumachenko, General Manager.
