Ratings based on 955 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024 on Hotels
Great hotel. Good location with parking facility.
Very friendly and service minded staff.
Comment from Hotel Management
26 Aug 2024 by City Hotel Nattergalen, Hotel Management
Dear Flemming, Thank you for you positive feedback, and for your time.We are glad to hear that you enjoyed your stay with us.We hope to see you again!
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by City Hotel Nattergalen, Hotel Management
Dear Clare. Thank you so much for this lovely review. It is much appreciated. We hope to be lucky enough to welcome you back sometime in the future. Take care. Kind regards
by A verified traveler
Posted 10 Jul 2024
The room was VERY small for a family of three. The sink was very slow draining and finally blocked on our last night.
Breakfast was good with plenty of choice but no toaster. The yoghurt and chia seed pot was very tasty.
Free coffee and hot chocolate on tap 24/7 outside the breakfast room.
Free enclosed parking at the rear so no need to park across the street in the public car park for a fee.
Comment from Hotel Management
18 Jul 2024 by Patrick, Hotel Management
Dear Jared,Thank you for your review and for choosing to stay with us. We’re glad you appreciated our convenient location, tasty breakfast options, and complimentary amenities such as the 24/7 coffee and hot chocolate and our free enclosed parking.We regret to hear that you found the room small for your family. Our small double rooms are designed for a cozy stay, and we do provide detailed information regarding their size on our booking platforms. For families, we recommend booking our larger family rooms for more comfort.We apologize for the inconvenience caused by the slow-draining sink. Please be assured that our maintenance team has addressed this issue to prevent future occurrences.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience.Br PatrickCity Hotel Nattergalen
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Freja, receptionen, Hotel Management
Kære Lynne. Tusind tak for din søde anmeldelse. Den sætter vi stor pris på. Du ønskes en dejlig weekend. De bedste hilsner
by A verified traveler
Posted 18 Jun 2024 on Hotels
Hotel was close to the station and the centre which was perfect for my short stay.
Comment from Hotel Management
21 Jun 2024 by Vibeke , Hotel Management
Dear Colin,Thank you very much for taking the time to share your nice feedback. We are very happy, that you enjoyed our central location close to the City center and the H.C.Andersen area. Have a great summer.
by A verified traveler
Very welcoming
Posted 15 Jun 2024 on HotelsThe staff were friendly and polite. They appeared happy to see guests and genuinely wanting to ensure you have a good stay in Odense. The room is very spacious and clean and the location is fantastic for me. It is within walking distance to all major attractions. Breakfast is included and for me its was great.
Comment from Hotel Management
21 Jun 2024 by Vibeke , Hotel Management
Dear Amanda, Thank you so much for sharing your wonderfull review with us. It is much appreciated, and we are so happy, that you enjoyed our central location and the service we provide. We wish you a nice summer, and hope you will visit Odense and City Hotel Nattergalen again some day. Take care.
by A verified traveler
All good but..
Posted 10 Sep 2023 on HotelsStaffs are really nice and breakfast is great! Only wish the small window had blackout curtains, the room was very bright in the morning even with the fitted curtains closed.
Comment from Hotel Management
12 Sep 2023 by Freja, Hotel Management
Thank you so much for your kind review. We really appreciate it. It is very nice to hear that you enjoyed your stay and our breakfast. And thank you for your your suggestion, we will take into consideration. We hope to welcome you back again another time. Kind regards
by A verified traveler
Posted 6 Sep 2023 on Hotels
Comment from Hotel Management
9 Sep 2023 by City Hotel Nattergalen, Hotel Management
Dear Joel. Thank you so much for your kind review. We really appreciate it.
by A verified traveler
Posted 5 Aug 2023
Great location, close to everything. Rooms are nice and staff is friendly and helpful. Wish they had more onsite parking though, but can't expect too much given that it's Europe and space is limited.
Comment from Hotel Management
12 Aug 2023 by Freja, Hotel Management
Thank you so much for your kind review. It makes us very happy to hear that you enjoyed your stay at our cozy hotel. Take care.
by A verified traveler
Posted 22 Jul 2023
Overall ok. Wish they have two pillows per bed
Comment from Hotel Management
12 Aug 2023 by City Hotel Nattergalen, Hotel Management
Thank you so much for your kind review - we appreciate it.
