Ratings based on 68 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Everything was very DIY but is clean and is nice to have your private space. The price is the best thing of it all for 1- 2 nights maximum.
by A verified traveler
Posted 11 Apr 2024 on Hotels
The staff were amazing and extremely helpful. Provided what we needed at request. We wish was that in them knowing we had a vehicle, that they were able to direct us to a nearby parking lot with affordable pricing. The signs are confusing at times. We ended up paying ¥3400 the first night for overnight parking and ¥6100 the second night in the nearby lots. Other than that, the room was clean except a little black mold near the AC unit. Deep. cleaning could be better. Happy with our 2 night stay for 5 people otherwise. The location is amazing. Odawara Castle across the street as well as an awesome local weekend market.
Comment from Hotel Management
30 Apr 2024 by AL, Hotel Management
We would also like to thank you for your quick follow-up andkind comments. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfactionWe eagerly anticipate your next visit and look forward to serving you again
by A verified traveler
Posted 24 Mar 2024
Loved the thought they put into the services in the 3rd floor sitting space. Nice place to stay next to the beautiful historical castle. Beds are good too would recommend this
Comment from Hotel Management
30 Apr 2024 by AL, Hotel Management
We would like to thank you for your nice review and are deeply obliged to you for your kind compliments. Once again, we would like to express our sincere. Thanks for choosing our place. :)
by A verified traveler
Posted 26 Feb 2024
Close to the castle, well kept and basic
Comment from Hotel Management
5 Mar 2024 by AH, Hotel Management
Thank you for your stay and your commentWe hope welcome you again soon.
by A verified traveler
Posted 23 Nov 2023 on Hotels
Was there just for the night, it was very convenient! Better than we expected!
by A verified traveler
Posted 27 Oct 2023 on Hotels
by A verified traveler
Posted 4 Aug 2023
This was my kid's favourite hotel during our two week trip through Japan. They loved having the cushions for sitting on the floor at the low table. It was a great location, right across the street from the bridge to Odawara Castle, you could even see the castle from the large windows in the room. We had a family room with two big futon mattresses, and they were the most comfortable beds we slept on during our stay. Travelling with three children, I appreciated having our own toilet and shower. It was also handy to have a fridge and kettle in the room, and easy access to a microwave on the floor above. It took about 15 minutes to walk to the hostel from Odawara Station.
by A verified traveler
Posted 13 Jun 2023 on Hotels
The people who run this place are very nice and speak good english! Everything was clean and well maintained.
by A verified traveler
Posted 27 May 2023 on Hotels
by A verified traveler
Posted 2 Apr 2023
The hotel is 10 min walk from the train station.
The room is very clear.
From the window, I can see people entering the park opposite joining some local ceremony.
However, the sound proof is not very ideal, very dependant if family with kids is living the room next to you.
Didnt visit the bar at 3rd floor and the roof as well given that it was raining.
Overall, i would recommend if you dont care so much about the noise you may experience.
Comment from Hotel Management
14 Apr 2023 by A H, Hotel Management
Thank you for staying with us.Soundproofing measures will be a future issue.Thank you for your valuable opinion.
