Ratings based on 101 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
18 Jun 2024 by ロイヤルホテル大館 フロント, Hotel Management
Thank you very much for staying at our hotel. All of our staff members are very happy to receive such a high evaluation. We will continue to strive to improve our services so that you will be more satisfied, so we hope that you will choose our hotel again when you come to Odate. Thank you very much for your comment. We look forward to seeing you again soon.
by A verified traveler from Draper
Posted 10 Apr 2024
The hotel has ample parking and the staff are very friendly. The only drawback is that the bathroom is very small. However, it is a very nice place to stay and the price is very reasonable.
Comment from Hotel Management
14 Apr 2024 by ロイヤルホテル大館, Hotel Management
Thank you very much for staying at our hotel.We are very happy that you were satisfied with the price and parking lot.However, we apologize for the inconvenience caused by the small bathroom.Please choose our hotel when you come here again.Sincerely yours,Royal Hotel Oodate
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
27 Nov 2023 by ロイヤルホテル大館 フロント, Hotel Management
この度は当ホテルをご利用賜り誠にありがとうございます。非常に高いご評価を頂きスタッフ一同大変嬉しく思っております。今後も全客室の椅子交換や備品の一新などを予定してございますので、是非また当ホテルへお越し頂ければ幸いでございます。この度はご投稿いただき誠にありがとうございました。お客様のまたのお越しをお待ち申し上げております。
by A verified traveler
Posted 26 Nov 2022
This hotel has nice & big shared hot spring bath. The view from the 5th floor bath to mountain is beautiful. The breakfast is ok. However, their free ramen service in night is very good. Especially the ramen is very tasty and rice with the ramen is also very good. I strongly recommend to eat this ramen.
Comment from Hotel Management
2 Jan 2023 by ロイヤルホテル大館, Hotel Management
Thank you for using our hotel this time.We hope you enjoyed the hot springs that you used.Also, thank you very much for your compliments regarding Yonaki Ramen. Based on the valuable opinions we received, we will strive to make our guests even more happy, so we look forward to your next stay. Thank you for using our hotel. Sorry for my late reply.Thank you for using our hotel this time.We would appreciate it if you enjoyed the hot springs you used.In addition, thank you very much for your compliments on the Yonaki Ramen that we offer. We will do our best to make our guests more happy based on the valuable opinions we received, so we look forward to your next stay. Thank you for using our hotel.
by A verified traveler
Amazing hotel
Posted 12 Jan 2021 on HotelsYou get everything that you would get in any other hotel... plus the onsen, plus a free light dinner ramen, and plus some other extra unexpected nice amenities
Comment from Hotel Management
18 Jan 2021 by ロイヤルホテル大館, Hotel Management
Thank you use ours hotel.
Your good comment makes us happy.
Ramen, hot springs, etc. I'm glad I liked our service.
When you came to Odate Please use ours hotel again.
by A verified traveler
Posted 12 Sep 2019 on Hotels
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
16 Nov 2024 by ロイヤルホテル大館 フロント, Hotel Management
この度は当ホテルにご宿泊を賜り誠にありがとうございます。今後はより高いご評価を頂けるよう、快適なホテルづくりをスタッフ一同努めて参ります。この度はご投稿頂き誠にありがとうございました。
by A verified traveler
Posted 2 Nov 2024
温泉が適温でした。朝食がもう少し秋田ならではの物が出ると思っていたので少し残念でしたが、味はよかったです。特に、比内地鶏のつみれ汁は美味しかったです。
Comment from Hotel Management
6 Nov 2024 by ロイヤルホテル大館 フロント, Hotel Management
この度は当ホテルをご利用賜り誠にありがとうございます。今回、高いご評価を頂きありがとうございました。しかしながら、ご朝食につきましては、”秋田ならではの物を”というご期待に添えず、大変申し訳なく思っております。今回頂いたお声は朝食スタッフに申し伝えさせて頂き、今後の改善課題とさせて頂きたいと存じます。昨年より朝食評価が中々上がらない中、スタッフ全員が「もっとご満足頂ける朝食を！」という意識のもと、日々改善に努めているところでございますが、まだまだ改善の余地があると反省致しておりますので、今後も引き続き更なる模索を続けて参ります。この度はお忙しい中、ご投稿いただき誠にありがとうございました。お客様のまたのお越しを心よりお待ち申し上げております。
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
30 Oct 2024 by ロイヤルホテル大館 フロント, Hotel Management
この度は当ホテルにご宿泊を賜り誠にありがとうございます。高い評価を頂き誠にありがとうございます。今後もより良いサービスをご提供出来るよう努めて参りますので、次回大館へお越しの際には是非また当ホテルのご用命をお待ち申し上げております。この度はご投稿頂き、誠にありがとうございました。
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
11 Oct 2024 by ロイヤルホテル大館 フロント, Hotel Management
この度は当ホテルにご宿泊を賜り誠にありがとうございます。しかしながら、今回のご宿泊がご満足頂ける滞在となりませんでした事をお詫び申し上げますとともに今後は快適にお過ごし頂けるよう、スタッフ一同努めて参ります。この度はご投稿頂き、誠にありがとうございました。
