Ratings based on 9 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
"No Rest No TV"
Posted 30 Jan 2024 on HotelsThere was absolutely no communication after the booking this property. For 3 days we called, Whatsapp, and Messaged with no communication. So did Hotels.com...1 hour after check-in after 4pm we received a call letting us know they were busy with other check-ins and we can go directly to the property as instructions were left at the gate. When we got to the gate, they said no instructions were left. We called the manager and waited 20 minutes for her to call us back. Finally after getting through the gate we received wrong directions and drovr around aimlessly until the manager called us back and gave us the correct directions. The property was clean, however the TV did not work at all. The manager said she has no idea why it doesn't work. So we went to our function and arrived back to the property. When we tried to go to bed, the pillows hard as a rock. We told the manager and explained that we have had no sleep for 2 nights. With No Rest we bearly made it back to Kingston.
by A verified traveler
Posted 2 Nov 2022
The host;miss Powell was accommodating,in order to meet the needs of our check-in and check-out,and gave us a warm professional welcome.The accommodation was equipped to meet our needs in every room.I enjoyed the stay and will again ,it is recommendable.
Comment from Hotel Management
16 Jan 2023 by Management, Hotel Management
Thank you for your positive review and for noting the great service provided by Miss Powell. We're glad to hear that the accommodation met your needs and that you had an enjoyable stay. We look forward to welcoming you back in the future.
by A verified traveler
Posted 11 Mar 2022
Great area and friendly staff
Comment from Hotel Management
16 Jan 2023 by Management, Hotel Management
We're glad you had a wonderful stay and found the staff friendly. We look forward to hosting you soon.
by A verified traveler
Fantastic experience and Jackie is a good host...
Posted 19 Feb 2020 on HotelsJackie was so warm and inviting. She made our two kids feel at home. We stayed in the front villa. It is clear Jackie enjoy what she is doing and is doing it well. We will definitely stay here again!
Comment from Hotel Management
16 Jan 2023 by Management, Hotel Management
We are thrilled to hear that Jackie made your family feel at home and that you enjoyed your stay in the front villa. We are glad to hear that you will be returning to stay with us again in the future. Thank you for your kind words and support.
by A verified traveler
Awesome villa! Jackie is a good host as well.
Posted 9 Feb 2020 on HotelsWe rented the studio and it was very huge and spacious.
Comment from Hotel Management
14 Feb 2020 by Management, Hotel Management
Thanks for the review.
by A verified traveler
Posted 8 Jan 2020 on Hotels
Jackie has a nice place pretty much right outside of town center. Taxi drivers respond relatively quickly which is pretty convenient. The place is just like the photos. The bathroom is very nice, but you will need to buy your own toiletries after the first roll in each bathroom. All in all its good place to stay if you're looking for a quick get away.
Comment from Hotel Management
14 Feb 2020 by -Jackie, Hotel Management
Thank you for the review. Your party was very small a and your stay was also short. There are three bathrooms and therefore we assumed you would not run out. We are always glad to drop off more items.
by A verified traveler
Home away from home and Jackie is the best
Posted 18 Dec 2019 on HotelsThe location was perfect the staff was friendly. The villa was big and modern and it had everything we needed. The kids enjoyed the pool. It would be nice if the pool was closer but I gets a short walk is not such a huge deal. Thanks for the lovely experience. 3 days was not long enough.
Comment from Hotel Management
21 Dec 2019 by -Management, Hotel Management
Thanks for the review
by A verified traveler
Its a very nice villa for the budget...
Posted 10 Dec 2019 on HotelsJackie is really kind and helpful. Perfect if you want to spend a couple of days near the attractions and you don't have high
budget but want creature comforts.
Comment from Hotel Management
10 Dec 2019 by -Jackie, Hotel Management
Joe, thank you and James for your booking and extending your stay with us. We look forward to hosting you again in the near future.
by A verified traveler
Warm and welcoming host, highly recommended
Posted 3 Dec 2019 on HotelsVery easy to deal with and accommodating management team. My brother was very disappointed with his rental and the host just finish an expansion. The new unit which is on the same property did not yet have the ac installed. My brother really wanted it because we would be int he same please. They discounted it 50% and rescheduled the ac install and allow my brother to have stay there. I really appreciate the lever of service.
Comment from Hotel Management
10 Dec 2019 by -manager, Hotel Management
Joe, thank you and James for your booking and extending your stay with us. We look forward to hosting you again in the near future.
