Ratings based on 986 Verified Reviews

3.8 out of 5
79% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by The Polynesian Resort Staff, Hotel Management
Jason, I'm sorry you didn't enjoy your stay with us.
3 out of 5
by A verified traveler

Posted 18 Nov 2024
I was disappointed that when i was checking in they told me i couldn't access the balcony because it was unsafe. I asked for a room with a view & a balcony for a reason. THEY DID NOT UNDERSTAND THE ASSIGNMENT..........
Comment from Hotel Management
20 Nov 2024 by The Polynesian Resort Staff, Hotel Management
Francine, I'm sorry you didn't get to use the balcony during your stay with us. Unfortunately, ALL of our balconies are close for renovations. We hope that you will visit us again once the renovations are completed.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Felt very welcome. Staff was exceptional! Nice clean rooms. Amenities were awesome. Looking forward to next stay.
Comment from Hotel Management
20 Nov 2024 by The Polynesian Resort Staff , Hotel Management
Mike, thank you so much for writing us a review. We are so glad you enjoyed your time at the Polynesian. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 16 Nov 2024
clean spacious room
Comment from Hotel Management
17 Nov 2024 by The Polynesian Resort Staff, Hotel Management
Galen, thank you for leaving us this review. We are so glad you enjoyed your stay.
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Very good
Comment from Hotel Management
13 Nov 2024 by The Polynesian Resort Staff, Hotel Management
Dorothy, thank you for leaving us a review.
3 out of 5
by A verified traveler from J. C.

Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by The Polynesian Resort Staff, Hotel Management
Naoimi, Thank you for the review.
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by The Polynesian Resort Staff, Hotel Management
Shannon, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We hope to see you on your next trip to Ocean Shores.
4 out of 5
by A verified traveler from tacoma

Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by The Polynesian Resort Staff, Hotel Management
Douglas, thank you for leaving us a review. We are so glad you enjoyed your stay. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 21 Oct 2024
The room was decent, the night stand was dirty, still had toe nails on it but other then that it wasnt bad staff was nice and friendly too
Comment from Hotel Management
23 Oct 2024 by The Polynesian Resort, Hotel Management
Mike, I'm sorry to hear your room wasn't cleaned properly. I assure you this will be addressed. I'm glad to see you enjoyed your stay regardless.
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Was clean and welcoming
Comment from Hotel Management
23 Oct 2024 by The Polynesian Resort, Hotel Management
Breanna, thank you for leaving us a review. We are so glad you enjoyed your stay with us.