Ratings based on 395 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Nice place to stay! The staff members I spoke to were very sweet!
Comment from Hotel Management
27 Oct 2024 by Amber, Hotel Management
Dear Haley,Thank you for leaving a review about your stay with us! We hope to see you again soon!Thank you,Amber
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Amber, Hotel Management
Dear Linda,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber
by A verified traveler
Posted 13 Oct 2024
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Comment from Hotel Management
17 Oct 2024 by Amber, Hotel Management
Dear Ron,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Amber, Hotel Management
Dear John,Thank you for leaving a rating about your stay with us!
by A verified traveler
Posted 4 Oct 2024
Great hotel definitely recommend!
Comment from Hotel Management
4 Oct 2024 by Amber, Hotel Management
Dear Eric,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber
by A verified traveler
Posted 30 Sep 2024
We were very pleased with our stay. The staff was very helpful, The laundry and coffee machine were life savers. Breakfast was pretty good. The room was great with a lovely view of the bay. Would definitely stay again!
Comment from Hotel Management
2 Oct 2024 by Amber, Hotel Management
Dear Lisa,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber
by A verified traveler
Posted 23 Sep 2024 on Hotels
I was charged for 3 nights instead of 2. They would not admit their mistake at first, i had to go back and forth with the manager, and then she finally apologized after me pointing out that there was no apology or concern for my inconvenience they caused, just poor service and no respect. The mattress was hard as stone, I woke up with sore shoulder's and hips. We had to go out and buy a new fluffy comforter to sleep on top of. The balcony railing was chipped along the entire balcony. Just terrible place, never again.
Comment from Hotel Management
26 Sep 2024 by Amber, Hotel Management
Dear Yvette,Thank you for leaving a review about your stay with us. We absolutely did admit our mistake. You spoke to me and our front desk supervisor in regards to this matter who advised you that you were seeing was not a charge. It was an authorization caused by a computer glitch that was out of our control. We apologized multiple times. We offered to move you to a room with an upgraded mattress which you declined. Again, I do apologize for the issues you experienced during your stay. Thank you,Amber
by A verified traveler
Posted 22 Sep 2024
Our stay was great! Unfortunately though there was ants crawling on the table and the bed. It would have been nice to have a Roku TV for an upgrade but otherwise it was very peaceful and the staff was amazing!. The beds were made daily and provided toiletries daily!
Comment from Hotel Management
26 Sep 2024 by Amber, Hotel Management
Dear Kaitlyn,Thank you for leaving a review about your stay with us. We hope you choose to stay with us again soon.Thank you,Amber
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Amber, Hotel Management
Dear Heather,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber
by A verified traveler
Posted 17 Sep 2024
When you got off the elevator you smell cleanliness the staff are excellent
