Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Doubletree by Hilton Management Team , Hotel Management
Good afternoon, Dana, thank you for staying with us and leaving your perfect rating! Please come see us again soon :)
by A verified traveler
Posted 1 Jan 2025
We had a wonderful time at your hotel The view was fantastic and the restaurant in there was wonderful
Comment from Hotel Management
1 Jan 2025 by Doubletree by Hilton Management Team , Hotel Management
Good afternoon, Tracy! Thank you for staying with us & leaving such a perfect rating. We are ecstatic that you found pleasure in the oceanfront view from your room! I'm sure the sunrise from your balcony was beautiful. Marlin Moon is one of the best restaurants in Ocean City, Maryland and we are delighted you were able to experience it! Come see us again soon :)
by A verified traveler
Posted 28 Dec 2024
Nice location. Clean rooms. Professional Staff
Comment from Hotel Management
28 Dec 2024 by Doubletree by Hilton Management Staff, Hotel Management
Hello Abraham and thank you for staying with us at Doubletree by Hilton Ocean City Oceanfront! We appreciate your perfect rating and are delighted to know you enjoyed your time with us! Please come see us again soon :)
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Dear Tyler, We appreciate you taking the time to leave your generous rating regarding your recent visit to DoubleTree by Hilton Ocean City Oceanfront. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Guest Services Management Team
by A verified traveler
Posted 13 Dec 2024
We booked a two night stay for the holidays at the Hilton’s DoubleTree in Ocean city Maryland after having a very pleasant experience the same time last year. This year we booked an oceanfront corner room. The room we were assigned had a non functioning refrigerator. Maintenance was very kind and replaced the refrigerator. The room carried a very stagnant feel and the outside view (corner view) was of a dirty pool belonging to the DoubleTree that was never cleaned and winterized. The hot tub and pool floor had green mold on many areas near the hot tub and pool. The hot tub had a lot of sand in the bottom. The night we arrived it was rainy. Water was dripping from the ceiling into the pool. The vents in the pool room had a brown fuzzy substance over all the vents (some blocking the vents) giving way to obvious neglect of the hotels air cleaning system. We left the hotel early because it’s not worth getting sick. We definitely will not be back. It’s a shame because the Hilton prides themselves on cleanliness and that’s a huge selling point to our family and the reason why we book exclusively with Hilton properties. Somehow this property fell through the cracks. Happy to send pictures of concerns listed as we took several in hopes the property would reach out and make the proper corrections for future customers.
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Dear Rebecca, Thank you for returning to our hotel for your holiday stay. We are glad to see that our maintenance team was able to resolve your refrigerator issue swiftly. It was disappointing to read that we did not meet your expectations regarding the amenities and especially the cleanliness of our hotel. We are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Guest Services Management Team
by A verified traveler
Posted 10 Dec 2024
incredible experience! The views were absolutely stunning waking up to the ocean right outside my window was a dream. The price was unbeatable, especially for an off-season getaway.
While it’s an older hotel, the renovations have clearly been done right and bring it up to 2024 standards. The full-size kitchen was a huge bonus. Free parking was another great perk, would of been nice to see an EV charger like the other nearby hotels.
The room was mostly clean, though I think the housekeeping could have done a little better with the details. I also wish there had been more toiletries provided. That said, you'd probably be better off bringing your own. But these were minor issues and not worth making a fuss over.
The are is quiet during the off season, but certainly nowhere near "dead".
What really stood out was the staff were friendly, helpful, and accommodating. definitely worth a visit! I’ll be back for sure.
Comment from Hotel Management
10 Dec 2024 by manager, Hotel Management
Dear Geoffrey, Thank you for your wonderful review of DoubleTree by Hilton Ocean City Oceanfront! We are delighted that waking up to stunning ocean views made your stay truly special. Providing unbeatable value is something we strive for, and we are thrilled your stay exceeded your expectations. Your compliments regarding our staff are not only rewarding but also encouraging. We have taken note of your feedback regarding the EV charger and housekeeping and will consider them as we continue enhancing guest satisfaction. It was our pleasure having you as our guest, and we look forward to welcoming you for another exceptional stay.Guest Services Management Team
by A verified traveler
Posted 9 Dec 2024
Great place for families. The kids enjoyed the pool and hot tub. Nice to walk straight out to the beach in the mornings. The restaurant seemed short staffed which made for a longer wait and no room service available. The temperature in the shower seemed to get extremely hot at times. Room was tidy and friendly staff.
Comment from Hotel Management
9 Dec 2024 by Doubletree Hotel Management Team, Hotel Management
Hello Kait! We thank you for staying with us and leaving a wonderful review! We are happy to hear you enjoyed the amenities, location and atmosphere of the property but we do apologize the restaurant service was not as efficient as you expected. We do hope this does not deter you from staying with us again and giving the Marlin Moon another chance as it is one of the top-voted restaurants in Ocean City, MD. Again, thank you for choosing us at Doubletree by Hilton Ocean City Oceanfront, come see us again soon :)
by A verified traveler from MECHANICSBURG
Posted 7 Dec 2024
We were happy with check-in, parking, staff, room, cleanliness, amenities, location, virtually everything. Our room overlooked the ocean, as we requested.
Staff was polite and welcoming. On site dining was enjoyable with a top-notch dinner experience. We will plan on staying there again.
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Dear Robert, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We also think that our ideal location, combined with upscale amenities and service, make DoubleTree by Hilton Ocean City Oceanfront an excellent choice. It is lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We cannot thank you enough for sharing this lovely feedback, and we look forward to your return.Guest Services Management Team
by A verified traveler
Posted 30 Nov 2024
Loved everything about the property except the in house restaurant..
Comment from Hotel Management
1 Dec 2024 by Doubletree by Hilton Management Team , Hotel Management
Good evening, Michele. Thank you for staying with us and leaving us such a perfect review! We are delighted to know you loved everything about your stay & our property. We are sorry to hear the restaurant did not meet your expectations, but we do hope you return in the near future and give the Marlin Moon another try, as it is one of the top voted restaurants in Ocean City, MD. Again, thank you for choosing Doubletree by Hilton Ocean City Oceanfront and we look forward to having you again soon.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by manager, Hotel Management
Dear Karla,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we provided you with a great stay at DoubleTree by Hilton Ocean City Oceanfront. We look forward to your return and wish you all the best with your future travels.Guest Services Management Team
