Ratings based on 982 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Just keep up the good job
Comment from Hotel Management
22 Nov 2024 by Front Office Manager, Hotel Management
Thank you very much for you review and we will see you on your next trip to our area.
by A verified traveler from Columbia Cross Roads
Posted 13 Nov 2024
All of it
Comment from Hotel Management
14 Nov 2024 by Front Office Manager, Hotel Management
Thank you Jessica for reviewing your stay and we hope to see you back again very soon.
by A verified traveler
Posted 11 Nov 2024
Very clean room. Very friendly staff.
Comment from Hotel Management
11 Nov 2024 by Front Office Manager, Hotel Management
Thank you Lisa for your great review and your comments about our rooms and our staff. Come see us again soon.
by A verified traveler
Posted 11 Nov 2024
Staff is always great. They are doing some renovations but it didn't interfere. A lot of value
Comment from Hotel Management
11 Nov 2024 by Front Office Manager, Hotel Management
We appreciate you providing feedback of your recent stay with us and we invite you to book with us again.
by A verified traveler
Posted 10 Nov 2024
Price and property is easily accessible to the area.
Comment from Hotel Management
11 Nov 2024 by Front Office Manager, Hotel Management
Thank you Everette for your great review and we will see you for your next reservation.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Front Office Manager, Hotel Management
Thank you for reviewing your recent stay with us. We hope to see you again very soon.
by A verified traveler
Posted 5 Nov 2024
Excellent room and very clean but gave it a four due to the fact floor three is closed for renovations. Floors four and five are closed for carpet cleaning which put us on two right above the city installing water pipes on the street outside the hotel.
Comment from Hotel Management
7 Nov 2024 by Front Office Manager, Hotel Management
We appreciate you taking the time to provide us with detailed feedback regarding your recent stay. We are sorry about having to place your room on the 2nd floor due to the carpet cleaning and renovations. Next time you stay with us, be sure to request the highest floor available when you are checking in with our front desk staff.
by A verified traveler
Posted 17 Oct 2024
Not recommended
Comment from Hotel Management
21 Oct 2024 by Front Office Manager, Hotel Management
Thank you for taking the time to provide us with a review of your recent stay.
by A verified traveler
Posted 13 Oct 2024
Enjoyed the pool! The room was decent but had dirty bed skirts and ripped blankets
Comment from Hotel Management
14 Oct 2024 by Meghan Campbell Sales Manager , Hotel Management
Chris,I would like to thank you for taking the time to leave us a review. I have notified the Housekeeping Manager of the issues you experienced in your room and they have been corrected. Please always call down when you notice these things so we can correct them right away for you. We strive for all our guests to have a great experience. Your feedback was very helpful and we hope you will come stay with us again in the future.
by A verified traveler
Posted 11 Oct 2024
Liked it all. There is some mild room renovation noise but only during the daytime.
Comment from Hotel Management
14 Oct 2024 by Meghan Campbell Sales Manager, Hotel Management
Lisa,Thank you for taking the time to leave us such a positive review. We do apologize for the noise from the renovations but your feedback has allowed us to make some adjustments and hopefully correct this. We look forward to seeing you for future stays with us.
