Ratings based on 980 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Nice bright interior on an older hotel with completely revamped rooms. The separate bedroom was a definite plus. We had a "city view" which was nothing spectacular, but we enjoyed our stay here and would stay again.
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello Lisa, we are so glad you enjoyed your stay. We hope to have you again soon!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Hello Jermain, we are so glad you enjoyed your recent stay at Cayman Suites. We hope to have you again soon!
by A verified traveler
Posted 17 Oct 2024
Would definitely stay here again
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Hello Elizabeth, thank you for your feedback on your recent stay at Cayman Suites. We're thrilled to hear that you had a great stay and would choose to stay with us again. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 13 Oct 2024
Had a very nice stay there, would definetly go back again
Comment from Hotel Management
14 Oct 2024 by Hotel Management, Hotel Management
Hello Mary, we are so glad you enjoyed your recent stay at Cayman Suites. We are looking forward to your next visit with us. Safe travels!
by A verified traveler
Posted 13 Oct 2024
It was clean and quiet.
Comment from Hotel Management
14 Oct 2024 by Hotel Management, Hotel Management
Hello Charleen, we are so glad you had a clean and quiet stay with us. We hope to have you again soon!
by A verified traveler
Posted 12 Oct 2024
🙏
Comment from Hotel Management
14 Oct 2024 by Hotel Management, Hotel Management
Hello Emily, we are so glad you enjoyed your recent stay at Cayman Suites. We hope to have you again soon. Safe travels!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Hotel Management, Hotel Management
Hello Jennifer, we are sorry that we did not meet your full expectations during your recent stay at Cayman Suites. We hope to have you again soon for a much-improved experience.
by A verified traveler
Posted 1 Oct 2024
Becky was awesome.
Comment from Hotel Management
2 Oct 2024 by Hotel Management, Hotel Management
Hello Heidi, thank you for your feedback on your recent stay at Cayman Suites. We are thrilled you enjoyed your time with us and that Becky provided great service. Your kind words are appreciated and we hope to have you again soon!
by A verified traveler
Posted 29 Sep 2024
When I got to my room there was hair all over the bathroom floor. I asked the front desk to please have someone come and clean the floor. She stated she would but no one ever came. She asked if I wanted to change rooms but I stated that someone else would have to deal with the dirty disgusting bathroom. Again I asked to just have it cleaned but never had anyone come. I stayed for 4 nights and never saw a housekeeper to even replace clean towels. There’s a lot to do in the area around the hotel and it was quiet at least. No partying or craziness from what I could tell
Comment from Hotel Management
14 Oct 2024 by Hotel Management, Hotel Management
Hello Jason, thank you for your feedback on your recent stay at Cayman Suites. We apologize for the cleanliness issues you experienced. We will address this matter with our housekeeping team to ensure such oversights don’t happen again in the future. However, we are glad to hear you found the area around the hotel enjoyable and the atmosphere quiet, but we regret that the service fell short of your expectations. We appreciate your feedback and hope you’ll consider giving us another chance to provide you with a much better experience in the future.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
2 Oct 2024 by Hotel Management, Hotel Management
Hello Nathan, we are so glad you enjoyed your recent stay at Cayman Suites. We hope to have you again soon!
