Ratings based on 191 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Stayed one night. Clean, good staff, easy to find, check in. Walkable to the beach. Recommend!
by A verified traveler
Posted 18 Oct 2024
This place & area is advertised as a safe/welcoming place for people of all walks, this just isn't true. If you don't fit inside "the box", I would advise against this particular vacation spot. Most people will treat you like an oddity and stare/say something, and those who don't will still treat you like an inconvenience at best. The other guests were standoffish and distant, the staff seemed aloof about it all and unconcerned about guests. Stay safe!!!
Comment from Hotel Management
18 Oct 2024 by General Manager, Hotel Management
Hi James! We are really surprised to read about your experience with us. Our guests are our top priority, and the care and attention each of us bring to the team is reflected in our many other reviews. Throughout this month, we have hosted hundreds of guests from all over the world. We've had community cooking nights, art and yoga classes, OB Oktoberfest - during all of which, our guests made friends that will last a lifetime. We hear what you are saying, it just does not line up with what is physically happening here. Safe travels to you.
by A verified traveler
Posted 12 Oct 2024
Love it
by A verified traveler
Posted 8 Oct 2024
by A verified traveler
Posted 25 Sep 2024
Great place
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 11 Sep 2024
Everyone is very friendly.
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 25 Aug 2024
It was definitely very clean! You need to do residential parking unfortunately. Feels pretty safe in general since it’s in a very busy street with shops, restaurants and bars. Only complaint is the receptionist that checked us in was a bit rude. I called the day before our stay to see if we can do an early check in and they happily said yes, anytime after 8am. We arrive early and he was very rude saying check in is at 3pm. We explained the situation and how we called in advance. He then said: idk who you talked to but check in is at 3pm. Very dismissive. Thankfully he then checked to see if there was a room available which our room was ready (as we called in advance). He then said sorry for the confusion. But he definitely left us with a bitter taste. The rest of the staff was super nice and tried to help us with our luggage.
by A verified traveler
Posted 23 Aug 2024
