Ocana Vacation Rentals

"We originally planned to stay for two nights, but due to an unforeseen circumstance, we needed to check out a day earlier. Paola was incredibly helpful in assisting us with the logistics of adjusting our reservation and making the early departure as smooth and stress-free as possible. While the hotel itself is excellent — clean, comfortable, and well-managed — it was Paola’s exceptional service that truly stood out. She went above and beyond with kindness, professionalism, and efficiency. Paola is a true asset to the hotel chain and a gift to every guest who has the pleasure of interacting with her. Thank you, Paola, for making our experience so positive! Originalmente planeábamos hospedarnos durante dos noches, pero debido a una circunstancia imprevista, tuvimos que hacer el check-out un día antes. Paola nos brindó una ayuda increíble al asistirmos con la logística para ajustar nuestra reservación y facilitarnos una salida anticipada sin estrés ni complicaciones. Aunque el hotel en sí es excelente — limpio, cómodo y bien administrado — el servicio excepcional de Paola fue lo que realmente marcó la diferencia. Ella superó todas nuestras expectativas con su amabilidad, profesionalismo y eficiencia. Paola es un verdadero tesoro para la cadena hotelera y un regalo para cada huésped que tiene el placer de interactuar con ella. ¡Gracias, Paola, por hacer que nuestra experiencia fuera tan positiva!"

"Nice room. Good location next to the shopping center. Very good breakfast. Only negative was a stairwell door that slammed loudly whenever anyone used it. "

"Staff was very courteous. Breakfast was good. Very good place to rest, close to historical places like Toledo. "

"There is no separate entrance to the hotel reception. Must go through the restaurant. Staff is helpful. Rooms are comfortable, spacious and clean. No refrigerator or safe in the room. Should get there before the restaurant closes to gain entrance and key to the room. 35 kilometres from Toledo. "

"Great hotel, spacious room, clean, friendly staff."

"Staff very helpful, great breakfast. Comfortable beds. "

"No breakfast No restaurants opened in the whole town for dinner, very bad experience !"

"Great location for our purposes. Loved the hotel and the underground parking. Very friendly and accommodation staff. Good breakfast. No complaints."

"Very clean, very professional management. "