Ratings based on 185 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Very close to the friends we are visiting
Comment from Hotel Management
15 Nov 2024 by Towneplace Suites by Marriott Ocala, Hotel Management
Thank you for the 5-star review! We're glad you enjoyed your stay and that we were conveniently located for your visit.Melissa BigwoodGeneral Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Grace,We're thrilled to hear that your stay at TownePlace Suites Ocala was exceptional! Your 5-star rating means a lot to us.We hope to welcome you back soon.Sincerely,Melissa Bigwood
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear Michael,Thank you for the wonderful review. That absolutely makes our day at TownePlace Suites Ocala! We strive to provide our guests with an exceptional experience.We're delighted you had such a wonderful stay. Since you enjoyed your time here, we thought we'd mention a local gem – the World Equestrian Center! If you haven't had a chance to visit, it's a truly impressive facility hosting a variety of equestrian events.Of course, if you're not an equestrian enthusiast, there are still plenty of other things to see and do in Ocala. Just ask our friendly front desk staff for recommendations!Thank you again for choosing TownePlace Suites Ocala. We hope to welcome you back soon!.Sincerely,Melissa Bigwood
by A verified traveler
Posted 28 Oct 2024
Great stays everytime!
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Anita,Thank you for your kind words! We're delighted to hear that you've consistently enjoyed your stays with us. Your feedback inspires us to continue providing exceptional service and comfortable accommodations.We can't wait to welcome you back to TownePlace Suites Ocala. In the meantime, please feel free to reach out if you have any questions or special requests for your next visit.Sincerely,Melissa Bigwood
by A verified traveler
Posted 24 Oct 2024
Excellent hotel.!!
Comment from Hotel Management
24 Oct 2024 by General Manager, Hotel Management
Dear Eddy,Thank you for the amazing review! We're delighted to know you had a fantastic stay. If you have a moment, could you share more about what made your experience so excellent? Your feedback helps us continue to improveSincerely,Melissa Bigwood
by A verified traveler
Posted 23 Oct 2024
This is the way hotels should be Marriott has build a niche that has been sadly missing in the market. This is a place where dogs are welcome and happy and their owners are delighted. The place is immaculately clean the staff is beyond excellent. I love being there and I can’t wait to go back again.
Comment from Hotel Management
24 Oct 2024 by General Manager, Hotel Management
Dear Bonnie,Thank you for your kind words and for choosing TownePlace Suites Ocala for your stay! We are thrilled to hear that you enjoyed your experience with us. Our goal is to provide a clean, comfortable, and welcoming environment for all our guests, including their furry friends. We appreciate your recognition of our staff's dedication to excellent service. We look forward to welcoming you back again soon!Sincerely,Melissa Bigwood
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
Dear Julie,Wow! Thanks for the amazing 5 out of 5 review for TownePlace Suites Ocala! We strive to create a comfortable and relaxing atmosphere for our guests, and it sounds like we hit the mark during your stay.We noticed you didn't leave any comments, but if there's anything we can do to improve your future stays, please don't hesitate to let us know!If you ever find yourself back in Ocala, we highly recommend checking out Sholom Park. It's a beautiful place to relax, hike, or have a picnic.Thanks again for choosing TownePlace Suites Ocala! We hope to see you again soon.Sincerely,Melissa Bigwood
by A verified traveler
Posted 13 Oct 2024
New and clean. Location is great for restaurants, groceries, coffee, and gas. Very nice.
Comment from Hotel Management
13 Oct 2024 by Towneplace Suites by Marriott Ocala, Hotel Management
We're delighted to hear you had a positive experience. Your satisfaction is our top priority. Thank you for choosing our hotel.Sincerely,Melissa BigwoodGeneral Manager
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Towneplace Suites by Marriott Ocala, Hotel Management
Dear Aaron,Thank you for taking the time to share your positive experience. We're so glad that you enjoyed your stay. If you have any recommendations for how we can improve, please don't hesitate to reach out.Sincerely,Melissa BigwoodGeneral Manager
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Towneplace Suites by Marriott Ocala, Hotel Management
Dear Marshall,We are truly sorry to hear about your negative experience at our hotel. Your feedback is invaluable to us as we strive to provide exceptional service to all of our guests.We would like to understand the specific issues you encountered during your stay so that we can take corrective measures to prevent similar occurrences in the future. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with a more positive experience.Sincerely,Melissa Bigwood General Manager
