Ratings based on 992 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
This place needs a mayor makeover, it had good reviews when we booked and it wasn’t super cheap ($200 a night)
by A verified traveler
Posted 9 Nov 2024
Rooms were smelly and dirty. We did not stay the night.
by A verified traveler
Posted 8 Nov 2024
We stayed at this property last year and again this year. We were alarmed at how run-down the hotel had become. It was not a good value and we will be looking elsewhere in the future.
by A verified traveler from Miami
Posted 26 Oct 2024
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by A verified traveler
Posted 24 Oct 2024
We checked in to room 411, dropped off our things, freshened up in the bathroom and went to dinner. We returned about 3 hours later. Turned on the lights and noticed several small bugs on the walls and one crawl across the bed. Then I spotted 2 large cockroaches run beside and under the bed and one crawl across the bathroom floor. We immediately gathered our things, went to front desk, told him what was wrong and asked for a refund. He said he couldn’t do that because I booked through 3rd party (Expedia) and that I would have to talk to the manager the next day. He offered another room and said maybe someone had “carried them in”. It was late and we were tired so we took room on another floor (611). We checked everything we could in that room and saw no bugs. This room did have clean bed and towels and bed was comfortable. But carpets in whole hotel are old and dirty looking, elevator is dirty, lobby and breakfast area are nice, grass outside needs mowed and some landscaping done - just definitely needs tlc. When we checked out my husband told young man at front desk they definitely need to have exterminator come before they are infested if not already. He said he had made note of it. I have attempted to call management twice on different days and both times they were not there and not sure when they would be there.
by A verified traveler from Williamstown
Posted 18 Oct 2024
Perfectly fine property except outdated. Very few electric outlets. Toilet so low it was challenging for us to get up and down.
by A verified traveler
Posted 8 Oct 2024
We entered the room and the carpet was torn and stained. The matress was worn and was sagging in the center. It appeared pretty old to be in that condition.
We did not stay. We checked out immediately, got a refund and went to a nearby hotel.
by A verified traveler
Posted 7 Oct 2024
Property needs a face lift
by A verified traveler
Posted 2 Sep 2024
The facility was nice. The grounds were in need of some serious maintenance. Grass was too high
by A verified traveler
Posted 2 Sep 2024
