Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
We had an issue with the A/C and maintenance fixed it with no hassle. Front desk was very helpful getting us checked in and getting the A/C issue resolved.
Comment from Hotel Management
21 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay, as well as taking the time to leave us positive feedback. We are glad that engineering and front desk were able to resolve the issue with the AC, and that you found your stay mostly enjoyable. We hope to see you again soon!
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us positive feedback. We are so glad to hear that you enjoyed your stay, and we hope to see you again soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us a review. We are glad to hear that you enjoyed your stay, and we hope to see you again soon!
by A verified traveler
Posted 15 Dec 2024
Stay was excellent, everything was great except the loudness of the housekeeping staff on the morning of checkout. They were unnecessarily loud, slamming things in neighboring rooms and talking very loud for 2 hours before 10am. It didnot make for a pleasant Sunday morning of rest. My wife woke up with a headache.
Comment from Hotel Management
15 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us honest feedback. I am sorry to hear about your experience with housekeeping, and I will be sure to pass this information along to our housekeeping supervisor to ensure things like this do not happen again.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us a review. We are glad to hear that you enjoyed your stay, and we hope to see you again soon!
by A verified traveler
Posted 13 Dec 2024
Fine staff and property. Good location less the heavy traffic.
Attractive property. Large area in back to walk. A couple walkable restaurants nearby.
Breakfast very good but expensive if you do not have complimentary access.
Enjoyed the 6 night stay.
Comment from Hotel Management
13 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us positive feedback. We are glad to hear you enjoyed your stay and we hope to see you again soon!
by A verified traveler
Posted 11 Dec 2024
Check in time 3, at 5:00 I finally got in a room
Comment from Hotel Management
12 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us honest feedback about your stay. We apologize for the inconvenience of waiting to check into your room. This definitely isn't the experience we want you to have. Hopefully you will give us a second chance to wow you!
by A verified traveler from Ocala
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us a review. We are glad to hear that you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 9 Dec 2024
Free horse and buggy ride to restaurants nearby. Happy accommodating staff
Comment from Hotel Management
9 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us a positive review. We are glad to hear that you enjoyed you stay, and we hope to see you again soon!
by A verified traveler
Posted 8 Dec 2024
Lovely Hilton.
Comment from Hotel Management
8 Dec 2024 by Erin Smith PM Supervisor, Hotel Management
Thank you for your recent stay as well as taking the time to leave us a review. We are glad to hear that you enjoyed your stay, and we hope to see you again soon!
