6/10 Okay
Kristopher, Arlington
Traveled with pets
May 24, 2023
Liked: Cleanliness, property conditions & facilities
The property was nice, but Travelocity states that they are pet friendly and that is not accurate, I made the mistake of showing up with my dog, without contacting them in advance (something that I have done many times at hotels that advertise as pet friendly and it has never been a problem) and the room I was in was not a dog room. I apologised and offered to pay a cleaning fee, but the gentleman I was speaking with declined. However, the older man behind him, mumbled many rude comments in German, which I understand very well, such as we could sleep in the car and kept making faces because the room was going stink. Keep in mind this hotel is on a farm and you can smell the fields and farm animals from the room. I did not appreciate the rudeness and his attitude was not appropriate for the situation. I made a mistake and if it was really a that big of a a deal, then be polite and just charge me a fee, don’t be rude.