Ratings based on 89 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Wonderful and helpful staff. Delicious cuisine. Great views. A once-in-a-lifetime experience.
5 out of 5
by A verified traveler from Spartanburg

Posted 21 Oct 2024
It was absolutely magical! The staff at check-in were amazing and gave us a wonderful tour while taking us up to our bedroom. Our room was amazing, spacious and very comfortable. We were sad to only stay one night, but definitely plan a return in seeing at least a couple or more the next time we’re in town. Everything was absolutely exquisite.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Absolutely amazing!!!
5 out of 5
by A verified traveler

Posted 2 Oct 2024
The blend of old and new--of the medieval castle and modern comforts--is incomparable!
5 out of 5
by A verified traveler

Very good hotel

Posted 18 Aug 2024 on Hotels
Very good hotel, but choose room with shower not bath
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 2 Jul 2024 on Hotels
Amazing place to stay! Extremely friendly staff.
5 out of 5
by A verified traveler

Posted 30 Jun 2024
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5 out of 5
by A verified traveler

Posted 26 Jun 2024
An absolutely fantastic stay in this wonderful castle. Everything about it was perfect. The service was excellent, the food delicious and the gardens are a great way to spend a few hours. The museum was really interesting and we spent hours on the balcony watching the ships and trains passing along the Rhine valley.
5 out of 5
by A verified traveler

Posted 12 May 2024
This place was incredible! The staff went above and beyond! Our room was absolutely beautiful. Make sure to book a reservation for dinner as food was exceptional. Great stay!