Ratings based on 157 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very nice hotel! Location was decent, I really liked that a grocery store was right next to it! WiFi was lighting fast. My only complaint was the infrastructure if the shower cause water to leak on the floor. Other than that it was a great experience.
by A verified traveler
Posted 23 Oct 2024
Liked: The room was clean and set up like a little studio apartment. There was a kitchenette with a full sized refrigerator, oven, microwave, dishwasher, and stovetop. There is a convenient store right below the Premier location which was helpful.
Dislike: While the kitchenette was nice, there were no cooking utensils- so there really was no use for the stovetop. There was no soap other than the small bar hand soap in the bathroom, so washing dishes was interesting. Because we are traveling from the US we didn’t want to buy a thing of soap to only use while staying here for three days. The bath/shower had the smallest piece of glass to help with shower spray, but because the piece of glass moved on a hinge the water from the shower flowed freely to create a lake in the bathroom every time we showered. It was so much water that not even a towel laid in the ground would help.
Overall: It seemed as though they used up their full budget on making the outside look presentable while leaving the inside looking like a back alley motel from the sketchiest part of town. We were really worried when we first arrived based on the hallways. Based on the pictures I saw on here I really though it was going to be a nice hotel, but upon arrival it was quite the opposite. The area around was nice, and it was a decent walk to either the S-Bahn or U-Bahn, so if you want a location closer than a 15 minute walk this is not your place.
by A verified traveler from Plainfield
Posted 5 Oct 2024
Great room and area. Loved it
by A verified traveler
Posted 4 Oct 2024
Very clean and right next to the bus stops. Staff was so friendly and the room was very nice
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
23 Sep 2024 by GS Hotel SB, Hotel Management
Liebe Olivia,vielen Dank für die tolle Bewertung. Es freut uns sehr, dass Sie einen tollen Aufenthalt bei uns hatten und hoffen Sie bald wieder bei uns "Herzlich Willkommen" heißen zu können. Bleiben Sie gesund und alles Gute für Sie und die Familie.
by A verified traveler
Posted 23 Aug 2024 on Hotels
by A verified traveler
Posted 16 Aug 2024
Clean, tidy property
by A verified traveler
Posted 8 Aug 2024
Said above
by A verified traveler
Posted 30 Jul 2024
Great room at a good price
by A verified traveler
Avoid this place
Posted 17 Jul 2024 on HotelsMy stay at this hotel was far from what was described. Despite filing a complaint with Hotels.com, I couldn’t get anyone to assist me in finding a different place to stay as the staff did not respond to my initial complaint. The entire place reeked of cigarette smoke, causing us to cough throughout the night. The bed and floor were dusty and dirty. The electric blinds were not working, making it uncomfortable to wake up early (around 4 am) due to the sunlight. Additionally, the telephone in the living room didn’t work, which was concerning in case of an emergency. When I went to the front desk, which was not available 24/7, I spoke to the hotel manager who was very rude and refused to acknowledge the poor condition of the room, even after I provided all the evidence. All my requests made in person, via calls, and emails were ignored.
