Ratings based on 146 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
It was great
Comment from Hotel Management
17 Dec 2024 by Emma, Hotel Management
Hello,Thank you for sharing your review.Hoping to welcoming you soon again ! The team of La Cour d'Alsace
by A verified traveler
Posted 28 Nov 2024
Lieu très agréable idéalement placé avec une équipe désireuse de très bien faire et garante d’une culture locale basée sur le service
Comment from Hotel Management
17 Dec 2024 by Emma, Hotel Management
Bonjour,Nous sommes ravis de votre retour.Au plaisir de vous revoir,L'équipe de la Cour d'Alsace
by A verified traveler
Posted 22 Aug 2024
Cour d'Alsace is a beautiful historic Alsacion hotel. It has more modern wings added to the original building and they are very nicely done. The styling, decor etc is first class and our room was quite large, beautifully appointed with one of the biggest and best bathrooms we have ever experienced in Europe. The parking is on site and so convenient. The hotel is right near the central square so location is perfect. There is also an indoor swimming pool and sauna.
Some of the reception staff were friendlier than others but overall ok.
The problems: The TV would not work until someone came to get it going. There were towels for the pool but none for the shower. No apology for either but both issue quickly remedied.
The toiletries were limited , especially for such an upmarket place.
Our personal issues: very schmick and cool light switches but After 2 days we still hadn't mastered them.
Again, the key system is also overly complicated. Need to use the special pool key to access the residence. The room key won't do it.
I stayed here years ago and it is exactly as I remember with respect to the facilities but seems a bit " corporate" and maybe just lacking on a few very important personal touches.
by A verified traveler
A wonderful stay in Overnai
Posted 2 Aug 2024 on HotelsWonderful hotel in the centre of Obernai a superb location in a superb town.
Staff very attentive & helpful, everywhere was beautifully clean. Breakfast was delicious.
Comment from Hotel Management
17 Dec 2024 by Emma, Hotel Management
Hello,Thank you for sharing your review.We are delighted that you enjoyed your stay. We will pass on your kind words to the entire team.Hoping to welcoming you soon again,The team of La Cour d'Alsace
by A verified traveler
Posted 11 Jul 2024 on Orbitz
The night clerk was very helpful with our late check-in. He was willing to accommodate us and explain everything. Thank you so much!!!
Also, the facilities, swimming pool, sauna and steam room were top notch!
Comment from Hotel Management
17 Dec 2024 by Emma, Hotel Management
Hello,Thank you for sharing your review.We are delighted that you enjoyed your stay. We will pass on your kind words to the entire team.Hoping to welcoming you soon again,The team of La Cour d'Alsace
by A verified traveler
Posted 21 Jun 2024
This is an amazing property. The staff was very nice and helpful. Will definitely recommend it.
Comment from Hotel Management
17 Dec 2024 by Emma, Hotel Management
Hello,Thank you for sharing your review.We are delighted that you enjoyed your stay. We will pass on your kind words to the entire team.Hoping to welcoming you soon again,The team of La Cour d'Alsace
by A verified traveler
Posted 6 Jun 2024
Perfect!
Comment from Hotel Management
17 Dec 2024 by Emma, Hotel Management
Hello,Thank you for sharing your review.Hoping to welcoming you soon again ! The team of La Cour d'Alsace
by A verified traveler
Nice spa
Posted 28 Feb 2023 on HotelsNice place with great spa
Very good location
Comment from Hotel Management
5 Mar 2023 by Tamara, Hotel Management
Thank you for sharing your review.Hoping to welcoming you soon again,The “Cour d’Alsace” team
by A verified traveler
Posted 2 Jan 2023
The location is excellent, the spa is excellent, the room is spacious, the service at check-in and check-out is fast and excellent. I only have one complaint to vacuum the carpet better, especially in places where it is difficult to vacuum in the corners, it was really dirty and unpleasant, a large parking lot nearby
Comment from Hotel Management
5 Feb 2023 by Tamara, Hotel Management
Thank you for sharing your review.We noted your review regarding the vacuum and inform the housekeeping manager about it.Hoping to welcoming you soon again,The “Cour d’Alsace” team
by A verified traveler
Posted 4 Dec 2022
Great hotel complex nestled just by the center of Obernai. Friendly, helpful staff. Decorated with original paintings.
Comment from Hotel Management
8 Dec 2022 by Tamara, Hotel Management
Thank you for sharing your review.Hoping to welcoming you soon again,The “Cour d’Alsace” team
