Ratings based on 622 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
My only complaint was that they could do with a tea and coffee machine instead of flasks ,apart from that everything was great ,
by A verified traveler
Posted 30 Oct 2024
I thought staff were very friendly and helpful, the property has been refurbished but still has a lot to do. The windows in rooms need to be double glazed and restaurant needs lighting changed to attract more people, far too bright. We still enjoyed our stay.
Comment from Hotel Management
31 Oct 2024 by Front Office Team, Hotel Management
Greetings from Muthu Oban Regent Hotel!First, thank you very much for taking the time to share your opinion about our hotel and the service you received. Be sure we will work to improve the aspects you have pointed need to be improved to offer a better experience to our guests.We look forward to welcoming you again.Best regards,
by A verified traveler
Posted 27 Sep 2024
This property has recently been refurbished in some areas and about to shut to complete the job. We had a sea view twin room on the third floor the views were fabulous the room was beautiful & fresh. The shower room was nice, the preventative maintenance does require some work as our shower drain had to be cleaned to prevent other issue however management dealt with everything immediately. We included breakfast turned up just before 10am Saturday and the food was lovely and fresh. The staff were wonderful especially receptionists. Thanks and good luck going forward, would book again, highly recommend.
Comment from Hotel Management
1 Oct 2024 by Michael Hall, Hotel Management
Hi George,Thank you for such kind feedback, we are very happy to hear you enjoyed your stay with us and look forward to welcoming you back soon.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Michael Hall, Hotel Management
Hi Jian,Please contact us directly to discuss your review
by A verified traveler
Posted 19 Sep 2024
Beautiful view. Liked the bar in lobby
Comment from Hotel Management
22 Sep 2024 by Michael Hall, Hotel Management
Thank you for your kind review
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Michael Hall, Hotel Management
Please contact us directly to discuss further
by A verified traveler
Posted 14 Sep 2024
Great outlook over Oban Bay . R
Comment from Hotel Management
15 Sep 2024 by Dairelis Ramona-Front Office Team , Hotel Management
Greetings from Muthu Oban Regent Hotel! We thank you for taking the time to review our hotel. We hope your time here was a pleasant one and in your future visits to Oban you choose us again to stay.Best regards,
by A verified traveler
Posted 13 Sep 2024
We were unable to open the window in our room so we got offered an upgrade to a much better category for free by the super-friendly lady at the reception
Comment from Hotel Management
15 Sep 2024 by Dairelis Ramona-Front Office Team , Hotel Management
Greetings from Muthu Oban Regent Hotel!First, thank you very much for your review. We are glad to know that your stay was a pleasant one and we were able to provide a suitable alternative once issues were detected. We hope you can visit us again in the near future.Best regards,
by A verified traveler from Salamander Bay
Posted 1 Sep 2024
Good position and hotel in Oban.
Signs of refurbished room we stayed in.
Car paring in Oban is a challenge but to be air we arrived around 7pm on Saturday night so town was very busy.
Overall stay in hotel was satisfactory, but Markie Dans bar was a great pub and breakfast in a little cafe around the corner was great also.
Overall Oban is a place I would like to spend more time on next trip
Comment from Hotel Management
2 Sep 2024 by Te, Hotel Management
Thank you so much for your lovely feedbackWe look forward to welcoming you back on your next visit
by A verified traveler
Posted 23 Aug 2024 on Hotels
central for ferry terminal, lovely view from hotel, overlooking the sea, good breakfast,lovely polite helpful staff.
Comment from Hotel Management
2 Sep 2024 by Team Alexandria, Hotel Management
Thank you taking time to leave us a rating - I will be sure to share feedback with the teamWe are delighted you enjoyed your stay and hope to welcome you back in the future
