Ratings based on 548 Verified Reviews

3.8 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Mar 2023 on Hotels
Very good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2022
3 out of 5
by A verified traveler

Posted 6 Nov 2022
People were very accommodating, the bed was pretty good, but the place is getting run down. Great location
Comment from Hotel Management
7 Nov 2022 by Junaid Dar, Hotel Manager, Hotel Management
Dear Mr. Otter, Greetings from Muthu Queens Hotel, Oban! At the outset I would like to thank-you for taking time to write a feedback. It is always a great pleasure to receive great feedback and simultaneously I have taken a note on the overall feedback for us to work on it. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Warm regards,
3 out of 5
by A verified traveler

Posted 2 Nov 2022
Good beds, very dated property, friendly staff
Comment from Hotel Management
2 Nov 2022 by Junaid Dar, Hotel Manager, Hotel Management
Dear Mr. Craig, Greetings from Muthu Queens Hotel, Oban! At the outset I would like to thank-you for taking time to write a feedback. It is always a great pleasure to receive great feedback and simultaneously I have taken a note on the overall feedback for us to work on it. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Warm regards,
5 out of 5
by A verified traveler

Super Hotel room for chilling and relaxing

Posted 24 Oct 2022 on Hotels
On booking into the Hotel I was given an upgrade to Deluxe room which I believe is rooms 1 to 8. This upgrade was very much appreciated, and I would if visiting the hotel for personal reasons would definitely upgrade to Deluxe but with this visit being Business this option is not available for Company business
Comment from Hotel Management
24 Oct 2022 by Junaid Dar, Hotel Management
Dear Mr. George, Greetings from Muthu Queens Hotel!It is always a great pleasure to receive great feedback. I will ensure your feedback is passed on to entire team. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Warm regards, Junaid Dar Hotel Operations Manager
5 out of 5
by A verified traveler

Posted 15 Oct 2022 on Hotels
Comment from Hotel Management
16 Oct 2022 by Best Western Muthu Queens Team, Hotel Management
Dear Mr. John, Greetings from Muthu Queens Hotel!It is always a great pleasure to receive great feedback. I will ensure your feedback is passed on to entire team. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Warm regards, Junaid Dar Hotel Operations Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2022
3 out of 5
by A verified traveler from Edinburgh

Posted 28 Sep 2022
This hotel is advertised and presumably priced as '4 star'. Our experience of the hotel did not match this rating in spite of being given an upgrade to a room with a splendid view. The property was shabby and the daily maintenance of the bedroom/bathroom was questionable. The staff were pleasant.
Comment from Hotel Management
2 Oct 2022 by Junaid Dar, Hotel Manager, Hotel Management
Dear Guest,Greetings from Muthu Queens Hotel, Oban! At the outset I would like to thank-you for taking time to write a feedback. It is always a great pleasure to receive great feedback and simultaneously I have taken a note on the overall feedback for us to work on it. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Warm regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2022 on Travelocity
4 out of 5
by A verified traveler

Posted 24 Sep 2022 on Hotels
Comment from Hotel Management
26 Sep 2022 by Best Western Muthu Queens Team, Hotel Management
Dear Kathryn, thank you for taking your time to give us a review.