Ratings based on 21 Verified Reviews

4.0 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Ran out of water one morning. Could not shower or use toilets. Repaired within 1hr.
4 out of 5
by A verified traveler

Posted 8 Nov 2023 on Hotels
Nice and clean place. Only concern was the extremely firm mattresses.
4 out of 5
by A verified traveler

Posted 6 Nov 2023
Property was good as stated above, the only negative was there were no napkins or paper towels in kitchen. Had to call twice to replace drinking water jug in kitchen. Other wise all was very comfy, oh yes bed mattresses very firm!
Comment from Hotel Management
6 Nov 2023 by Manager, Hotel Management
Dear Beatrice: First of all, thanks for giving us the opportunity to attend you as you deserve; as per your comments, We will look after the napkins or paper towels for the kitchen, and about the water jug, as soon as you told us about change in it, we didi it, but will take care about the communication issue also.Thanks again for the opportunity to attend you.Sincerely yours, Suites Bello Xochimilco
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2023 on Travelocity
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2022
5 out of 5
by A verified traveler

Posted 9 Nov 2021
Is a very nice place to stay in. Very close to the plaza downtown just a few block away walking
Comment from Hotel Management
7 Dec 2021 by Manager, Hotel Management
Dear Michelle: We are glad that You give us the opportunity to attend You as You deserve and very happy that we did make your stay with us the best that You could have.Again, We thank You for the opportunity and honor to attend You, Sincerely yours, Suites Bello
5 out of 5
by A verified traveler

Most amazing place ever!

Posted 17 Jun 2021 on Hotels
Literally the most incredible place I've ever stayed. Everything was clean, 3 bedrooms, 2 bathrooms, amazing water pressure. I will nevwr stay anywhere else in oaxaca ever again.
Comment from Hotel Management
7 Jul 2021 by Manager, Hotel Management
Dear Rebekah: First of all, We are really grateful that You gave us the opportunity to attend you and We are so glad that You had such an amazing time, that is our main reason to exist. Thanks again for staying with us. Suites Bello
5 out of 5
by A verified traveler

Posted 28 Nov 2019 on Hotels
Comment from Hotel Management
21 Jan 2020 by Manager, Hotel Management
We are glad that You gave us the opportunity to attend Dear Sirs: You as You deserve and are very happy to see that our efforts to make your stay with us the best that You could have, were succesful. Thanks again. Sincerely yours,
1 out of 5
by A verified traveler from WA

No Room in the Inn

Posted 1 Feb 2016
Pros: The rooms were very nice, but we didn't get to stay there. :-(
We got there and they claimed that they had not gotten any reservations from expedia for a long time and did not have a room for us. (Neither did they have our daughter's reservation that was to start a few days after ours) We chose a hotel with a kitchen so that we could cook and have room to play with the grandkids who were coming. They did find us a room in a sister hotel close to the center of town, but the room was just a plain room with beds, closet, desk and bathroom and not much room to move around it. They said they would give us free breakfast to make up for not having a kitchen, but that only lasted a few days and then as soon as Christmas season started they stopped giving us free breakfast. They had a hard time finding my daughter a place to stay, who needed a kitchen to cook in because of food allergies. Finally they gave her a room in the right hotel as they could not find anywhere else with a kitchen. We were very disappointed that we did not get to stay in the same area of town as our daughter and grandkids and did not have the space and amenities of the room we booked and paid for.