Ratings based on 121 Verified Reviews
2.8 Room cleanliness
3.5 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
It was the day of the dead weekend. Nothing else was available so we stayed here until we had other options. It has a bed and a shower/ restroom. It was either this or sleep in the street, so we opted for the stay but I would never stay here again if I had another option. On a positive side, it was dirt cheap and the staff were ok.
Comment from Hotel Management
11 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your experience with us. We understand that our property may not have met your expectations fully. Please know that we continually strive to improve our services and facilities.
It's great to hear that you found our rates to be affordable and our staff accommodating. We take pride in providing budget-friendly options and ensuring a pleasant stay for our guests.
We appreciate your feedback and hope to have the opportunity to serve you better in the future. If you ever need further assistance or have any concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 20 Aug 2024
Worst place we’ve ever stayed at. More like a house turned into a cheap hotel. Noisy, no parking available, bad TV and WiFi signals. The shower was on top of the toilet (no joke). No daily cleaning. Photos were deceiving. You can’t contact them directly before your arrival and even Expedia couldn’t get in touch with them. Avoid!
Comment from Hotel Management
16 Sep 2024 by Noah, Hotel Management
We are extremely sorry to know this, Jesus! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
by A verified traveler
Posted 2 Aug 2024
Wifi was not good at all. It would have really helped with the fact that eve thing else was okay.
Comment from Hotel Management
14 Aug 2024 by Barbara, Hotel Management
Hi, Laura! Thank you for the suggestion. We checked this property, this facility is currently unavailable with the hotel. We have duly noted your feedback for future consideration. Have a wonderful day ahead :) Regards, Barbara
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
19 Jun 2024 by Joey, Hotel Management
We are sorry to hear about your experience, Cynthia! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey
by A verified traveler
Posted 20 Dec 2023 on Hotels
The girl at the reception was a really nice person; and there was a pad stuck on the tv and the blanket had a big hole in it
by A verified traveler from Long Beach
Posted 6 Nov 2023
Do not stay at this property. The place was filthy, sheets were with stains, bathroom looked like it had not been cleaned in forever. This place looked like it was used by the hour for prostitution and drug users. Some of the natives told us they were glad we didn’t spend a night in this place as they feared for our lives.
Comment from Hotel Management
6 Dec 2023 by Noah, Hotel Management
Sorry to hear this, Carmen! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah
by A verified traveler
Great price at a price
Posted 4 Nov 2023 on HotelsYou get what you pay for. Great price at a price. Very small, old. Towels rough, shower hardly had any presure, bed old too. No a/c although not needed at this time of year. Very noisey. No parking.
by A verified traveler
Not a 3 star hotel. Maybe 2.
Posted 1 Nov 2023 on HotelsThe room was different than expected from the pictures sown on the website. If you only need a bed to sleep, this is OK, but definitely not a cozy relaxing place. The property could be kept better. Staff was friendly.
Comment from Hotel Management
6 Dec 2023 by Maria, Hotel Management
Hi! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria
by A verified traveler from Springville
Posted 7 Oct 2023
Muy amigables, organizados y cerca de la ubicación que necesitaba
Comment from Hotel Management
2 Nov 2023 by Noah, Hotel Management
¡Gracias por tu agradecimiento, Mey! Esperamos brindarle un servicio constante en todo momento. Saludos, Noé
by A verified traveler from Marina
Posted 10 Jun 2023
Un buen hotel con empleados muy amables ..
Comment from Hotel Management
24 Jun 2023 by Lisa, Hotel Management
Olá, Danny! Sua avaliação fez o nosso dia. Críticas como a sua são o que nos faz ir além para oferecer um serviço melhor no futuro. Atenciosamente, Lisa
