Ratings based on 50 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Terrible stay. Loud music ne t door. Poor service. Zero amenities. Opposite of a VIP/ property. Way too overpriced.
Comment from Hotel Management
19 Dec 2024 by HSN, Hotel Management
We are deeply sorry that your experience did not live up to your expectations. We sincerely apologize for any inconveniences related to noise, service and amenities. We greatly value your comments, as they help us identify areas for improvement to provide a more pleasant stay for our future guests.We would like to have the opportunity to make up for this experience and demonstrate to you the quality and commitment we seek to offer.
by A verified traveler from las vegas
Posted 25 Nov 2024
Service was on point - amenities are great!
Comment from Hotel Management
25 Nov 2024 by HSN, Hotel Management
Thank you for sharing your experience with us at Expedia. We greatly value your feedback as it helps us identify areas of opportunity and continue to improve to provide exceptional service to our guests.We are sorry if something did not meet your expectations and we assure you that we will take your comments into account to work on it. Our commitment is to provide memorable stays, and your words motivate us to continue perfecting every detail.We hope to have the opportunity to welcome you again in the future so that you can enjoy an even better experience.Thank you for choosing us and taking the time to share your opinion.Kind regards,
by A verified traveler
Posted 29 Oct 2024
Our stay here was very pleasing. Immediately you were greeted in a very kind way and received a tour of the place. The staff was super friendly, our rooms were cleaned daily. We were treated very nicely at the bar with Rodrigo and Alán, the breakfast that was included was very tasty. I highly recommend this place.
Comment from Hotel Management
29 Oct 2024 by Hotel Sin Nombre , Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had such a pleasing stay with us and that our team made you feel welcomed right from the start. It’s great to know you enjoyed the bar experience with Rodrigo and Alán, as well as the delicious breakfasts. We’re glad that our daily room service added to your comfort, too. Thank you for recommending us, and we can’t wait to welcome you back on your next visit to Oaxaca!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Sin Nombre, Hotel Management
Muchas Gracias por sus comentarios, sus comentarios son muy importantes para nosotros.
by A verified traveler
Posted 16 Oct 2024
The room was quaint and cleanly. I enjoyed the traditional lock and key versus a key card. Breakfast in the morning was so tasty with great wait staff. Front desk was super helpful in getting me a taxi for my flight back home!
Comment from Hotel Management
20 Oct 2024 by HSN, Hotel Management
Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed the charm of your room, especially the traditional lock and key. It's wonderful to know that you found the breakfast delicious and that our wait staff made your mornings enjoyable. We're also glad that our front desk team could assist with arranging your taxi.We hope to welcome you back soon for another memorable stay. Safe travels, and we look forward to seeing you again!
by A verified traveler
Posted 3 Oct 2024
The hotel name it’s self caught my eye! Booked and made my reservation. I stayed in a small village for a few weeks with no hot water and I was ready for a nice hotel. On my way to the hotel I had no service till about 20 mins till my arrival. Checked my messages and they had messaged me already asking when my arrival was so they could great me! Which they did, the gentleman walked up to me with such a huge smile and asked about my travel and it made us feel so comfortable. Handed me an amazing flavored water that clenched my thirst after such a long travel and an alcohol towel for my hands. Showed us around and made sure we were aware that he’d be downstairs if we needed him at anytime. Our room was peaceful. Dark but not to dark and very cozy. Sipped on some mezcal and ate a couple different fruits and nuts they left for us in a bowl in our room as well as the Mezcal! Walked up to the restaurant and had our minds set on a couple things that weren’t on the menu .. to which the amazing server asked the chef and they made us the amazing dinner plate we wanted! Walked back to our room and layed in the amazing Ace and connected to there WiFi! Check out was super easy to which they had already called a taxi for us! I appreciate you guys so much! Keep up the amazing work! Love ya!
Ps they also had a library and a pool oh and a cute little area where you can sit in some hammocks!
Comment from Hotel Management
3 Oct 2024 by Front Desk Saff, Hotel Management
Dear Rolando,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us. It’s fantastic to know that our staff made you feel welcome and comfortable upon your arrival, and that you appreciated the little touches like the flavored water and mezcal.We’re glad you had a relaxing time in your cozy room and enjoyed the dinner we prepared for you. Our team loves going the extra mile to ensure our guests have a memorable experience, and we’re happy that you made the most of our amenities, including the library, pool, and hammocks.We truly appreciate your kind words and support. We look forward to welcoming you back for another relaxing getaway!Warm regards,
by A verified traveler
Posted 25 Sep 2024
It was one block from the Zocolo in a classic old building. Very nice staff.
Comment from Hotel Management
30 Sep 2024 by HOTEL SIN NOMBRE, Hotel Management
Dear Eugene, we appreciate your rating, in Hotel Sin Nombre we are very happy, we will continue working to give you the best service, we hope you come back, See you soon!
by A verified traveler
Posted 19 Sep 2024 on Hotels
It’s a nice hotel, but it is priced so far above the local market rate (esp off season) that I wouldn’t stay here again. Also, our room had no window - several don’t. The staff were very nice but when we stayed there we had multiple buzzing around us trying to interest us in their services. Instead of that, an upgrade to one of the nicer empty rooms and maybe a more generous breakfast would have been great…
Comment from Hotel Management
30 Sep 2024 by HOTEL SIN NOMBRE, Hotel Management
Hello JoshuaThank you for sharing your feedback about your stay. We appreciate you highlighting the friendliness of our staff, and we take your suggestions about the noise and the lack of windows in some rooms into account.We constantly strive to improve our guests' experience, and your opinion helps us in that process. We would love to offer you a better experience in the future, so we hope you will consider giving us another chance to host you.Thank you again, and have a great day!
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by HOTEL SIN NOMBRE, Hotel Management
Hola Antonio. Nos gustaría saber más sobre tu estancia para poder convertir ese 6/10 en un 10/10. Cada día nos estamos esforzándonos por brindar a nuestros huéspedes la mejor experiencia en el Hotel Sin Nombre en la Ciudad de Oaxaca. ¡Esperamos saber de ti pronto!
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
30 Sep 2024 by HOTEL SIN NOMBRE, Hotel Management
Hello AmirWe appreciate your rating, in Hotel Sin Nombre we are very happy, we will continue working to give you the best service, we hope you come back, See you soon!
