Ratings based on 194 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hotel Mayis, Hotel Management
Thank you so much for your excellent rating! We are pleased to know that your experience with us was so positive. Your comfort and tranquility are our commitment, and we work every day to ensure you feel at home. It will be a pleasure to welcome you again on your next visit. We look forward to hosting you!
by A verified traveler
Posted 13 Nov 2024
Excellent stay. Highly recommend!
Comment from Hotel Management
23 Nov 2024 by Hotel Mayis, Hotel Management
Thank you so much for your excellent rating and kind comment! We are thrilled to hear that you had such a satisfying stay. It will be a pleasure to welcome you again on your next visit. We look forward to offering you another memorable experience. Thank you for recommending us and for choosing to stay with us!
by A verified traveler
Posted 12 Nov 2024
Pidan habitaciones con ventana ! Hay unas que no la tienen . Pero muy limpio y moderno . Excelente ubicación
Comment from Hotel Management
23 Nov 2024 by Hotel Mayis, Hotel Management
¡Gracias por tu excelente calificación y tus amables comentarios! Nos alegra saber que disfrutaste de tú estancia en Mayis. Apreciamos mucho tu sugerencia y la tendremos en cuenta para seguir mejorando la experiencia. Esperamos poder recibirte nuevamente y ofrecerte una estancia aún más agradable. ¡Gracias por elegirnos!
by A verified traveler
Posted 2 Nov 2024
The host was unavailable, so I couldn’t check in. I ended up having to book another place instead.
Comment from Hotel Management
23 Nov 2024 by Hotel Mayis, Hotel Management
We are very sorry to hear that your experience was not satisfactory. We understand your frustration about not being able to book an additional night and appreciate you sharing your feedback. As mentioned at the time of your reservation, that was the only available date due to high demand for the season, and unfortunately, we did not have any more availability. We appreciate you choosing to stay with us, and we hope that on future visits, we can offer you a better experience. We are committed to continuously improving, and your feedback is essential in helping us do so. We look forward to welcoming you again in the future.
by A verified traveler
Posted 14 Oct 2024
Excellent customer service !!!
Comment from Hotel Management
15 Oct 2024 by Hotel Mayis, Hotel Management
Thank you so much for your comment! We’re glad to hear that you received excellent customer service. Our team works hard to provide the best experience possible. We hope to see you again soon!
by A verified traveler
Posted 14 Oct 2024
Good location, very close to old the places ,and the stuff are-very nice, clean nice rooms
Comment from Hotel Management
15 Oct 2024 by Hotel Mayis, Hotel Management
Thank you for sharing your experience! We are very glad to hear that you enjoyed our location and that our team provided you with good service. We are also pleased that you found the rooms clean and pleasant. We hope to welcome you back soon. Best regards!
by A verified traveler from Seoul
Posted 16 Sep 2024
Godd option if you are with car and want A/C.
Comment from Hotel Management
5 Oct 2024 by Hotel Mayis, Hotel Management
Hello, we are glad to know that you had a good stay with us, and that we met your expectations, we wish you an excellent day, thank you.
by A verified traveler
Posted 26 Aug 2024
No iron and iron board in rooms
Comment from Hotel Management
28 Aug 2024 by Hotel Mayis, Hotel Management
Thank you for your feedback. We apologize for any inconvenience. We do offer an iron and ironing board upon request at the front desk, as they are not available in the rooms for safety reasons. We appreciate your understanding and hope to provide a better experience on your next stay.
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Hotel Mayis, Hotel Management
Thank you very much for your rating! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our greatest reward and motivates us to continue providing the best service. We look forward to having the pleasure of hosting you again in the future. Thank you for your support!
by A verified traveler
Posted 16 Aug 2024
