Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
None
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
by A verified traveler from Gwynn Oak
Posted 16 Nov 2024
Everyone one I encountered was wonderful. The location was a little out of the way and when I needed a taxi, it took 15 minutes. Everything else was very nice.
Comment from Hotel Management
17 Nov 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
by A verified traveler
Posted 12 Nov 2024
I like the pool and restaurant. The room was clean and property was well maintained. When we had a problem with using AC/ Fan controls, hotel staff came immediately and resolved it.
Comment from Hotel Management
12 Nov 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotors
by A verified traveler
Posted 11 Nov 2024
Tuvimos una estancia bastante agradable a pesar de los reviews que habíamos leído.
Es muy sencillo cruzar la avenida para caminar hacia el centro, excelente ubicación y un ambiente familiar. El personal de recepción fue más allá de sus responsabilidades para ayudarnos en absolutamente todo lo que necesitáramos. Hasta un doctor nos ayudó a conseguir. La habitaciones limpias y sencillas. También probamos el restaurante delicioso.
Gracias por una gran experiencia en Oaxaca
Comment from Hotel Management
11 Nov 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
by A verified traveler
Posted 9 Nov 2024
Nice property. No gym no small fridge. Overall good
Comment from Hotel Management
10 Nov 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
by A verified traveler
Posted 4 Nov 2024
I would stay there again, however you have to be mindful to not flush any paper down the toilet. Their sewage systems can’t handle toilet paper like in the US. Most of the staff was very friendly. A few of the waiters at their restaurant were a bit rude but overall we enjoyed our stay there.
Comment from Hotel Management
4 Nov 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
by A verified traveler
Posted 23 Sep 2024
Staff was friendly gaurd at night falls asleep. So dont go out late or you gotta jump the gates.
Comment from Hotel Management
23 Sep 2024 by Eliseo Gomez Cruz-Gerente de ventas, Hotel Management
Muchas gracias por su visita y comentario es muy importante para nosotros
