Ratings based on 159 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Quito
Posted 27 Sep 2024
Buena ubicación, pero la habitación tenia un poco de olor a humedad
Comment from Hotel Management
3 Nov 2024 by Hotel Dos Lunas, Hotel Management
Gabriel muchas gracias por tu sugerencia. Nos ayuda muchísimo en saber que cosas podemos hacer para realizar un mejor servicio.
by A verified traveler
Posted 14 Jun 2024
Everything was great the staff is awesome the only thing is for the bathroom they should have a curtain when getting out of the shower .. other than that is walkable for everything don’t need a car
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 24 Dec 2023
This was a lovely property with attentive and hospitable staff. We had not realized that private parking is not available after 10 pm, but were able to easily find street spots.
by A verified traveler
Liked the hotel. Didn't liked getting ripped off.
Posted 21 Dec 2023 on HotelsReally liked the hotel and staff. Everybody was very nice and helpful. The rooms were clean. We had a problem though of coming back to find a very expensive bottle of mezcal had disappeared. Also, my friend checked out a few hours after I did and wasn't given the deposit back. I inquired as to why and was never answered. I'm planning on many future trips to Oaxaca but it seems unlikely we'll stay here again.
Comment from Hotel Management
24 Dec 2023 by casa dos lunas, Hotel Management
Good afternoon, nice to greet you, we appreciate your valuable comment and at the same time clarify, when the cleaning colleagues came in to check, they did not find any bottle (I mentioned that the staff already have several years of work), what they did forget was a thermos and his companion returned and we had it in safekeeping, regarding his deposit on the day of his departure, which was very early, he told the receptionist that the deposit was left as a tip for the cleaning and reception staff, clarifying that a private message was sent to him through the application chat when you asked about this topic, please if this was a misunderstanding let us know, and provide us with your information for your refund.
by A verified traveler
Posted 6 Jul 2023
Very kind people grat service
Comment from Hotel Management
6 Jul 2023 by Grettel Mendez , Hotel Management
Gracias
by A verified traveler
Posted 14 Jun 2023
Comment from Hotel Management
3 Aug 2023 by casa dos lunas, Hotel Management
Muchas gracias José por su visita, cuando gustes estamos a la orden.
by A verified traveler
Posted 23 Mar 2023
by A verified traveler
Posted 23 Feb 2023
by A verified traveler
Posted 1 Feb 2023
Liked this place however nasty sewer smell inside room ruined my stay
Comment from Hotel Management
1 Feb 2023 by Hotel Casa Dos Lunas, Hotel Management
Agradecemos su comentarWe appreciate your comment, so that we can see these details and that we are better with our services every day, it is also important to report it at the moment in order to offer you a solution or change of room in order to continue enjoying your rest, thank you very muchio
