Ratings based on 20 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Great services
by A verified traveler from Houston
Posted 9 Dec 2023
The staff, especially Nayelli, made the stay special. The rooms are really nice and spacious. We had a problem with the air conditioning system and Nayelli was extremely accommodating to get the problem fixed.
The in hotel restaurant had great dining options, breakfast was delicious. Great chilaquiles and amazing cinnamon coffee. The rooms were spacious and comfortable. One small suggestion is that I would ahve put the A/C units in the back of the room, instead of over the bed. The showers were really nice and had tons of room as well.
Again, the staff were extremely nice. We had problems with our credit cards checking in. Since it was late, they allowed us to stay and resolve the issues the next morning. Really 5-star service for taking care of clients.
Thank you.
by A verified traveler
Posted 7 Nov 2023 on Hotels
by A verified traveler
Posted 28 Aug 2023
Clean and modern very nice hotel. I will definitely stay again.
by A verified traveler
Posted 29 May 2023
Excellent place to stay with great service!
by A verified traveler
Posted 15 Mar 2023 on Hotels
by A verified traveler from Pacific Palisades
Posted 25 Feb 2023
it was clean, breakfast was great, staff friendly.
not the best neighborhood in Oaxaca.
by A verified traveler
Posted 11 Feb 2023 on Orbitz
Beautiful architecture. Nice rooms.quite. Very clean. Very central.
by A verified traveler
Posted 15 Aug 2022
This hotel is wonderful. The staff go above and beyond, they are really the highlight. However, the hotel is very comfortable, our room was spacious, the bed was really comfortable, the restaurant and bar were great and the location is perfect. Close walking to distance to central oaxaca
by A verified traveler
Posted 7 Mar 2022
the staff is very kind and attentive
the hotel is very well located to all oaxaca center ameinties
