Ratings based on 545 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Forest Grove
Posted 24 Sep 2024
Went to see Crater Lake. Stayed here on the way to Sisters. Quiet town off the beaten path. Well kept for the age of the property. Rustic decor. I’d stay here again. Best place for miles.
Comment from Hotel Management
25 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay with us while visiting Crater Lake. It's great to know you appreciated our rustic decor and the quiet charm of our town. We look forward to welcoming you back on your next adventure!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the amazing 5-star review! We're thrilled to hear you had a great experience and can’t wait to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Sep 2024
Was an average hotel. Didn’t have the room available that I reserved. But was clean and was just fine for an overnight stay
Comment from Hotel Management
6 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback, Kevin! We're sorry to hear that your experience was only 3 out of 5. While we’re glad the room was clean and met your needs for an overnight stay, we apologize for not having the room you reserved available. Your comments help us improve, and we hope to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review and for giving us a 4 out of 5! We're glad to hear you had a good experience with us. If you have any specific suggestions on how we can make your next stay even better, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Aug 2024
This is an older motel, but has been maintained very well. Our room was very clean and the bed and pillows were very comfortable. We would definitely stay here again!
Comment from Hotel Management
16 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind review! We’re delighted to hear that despite our motel being older, it has been well-maintained and that you found your room clean and the bed comfortable. We appreciate your positive feedback and look forward to welcoming you back for another stay!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Aug 2024
Place was perfect for a one night syay
Comment from Hotel Management
12 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We’re delighted to hear that our hotel was ideal for your one-night stay. It’s wonderful to know that we met your needs and expectations. If you ever need a place to stay again, we’d be thrilled to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your comments and will use them to make improvements. If you have any specific concerns or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to provide a better experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Aug 2024
I really like this area including the hotel. Everything was perfect except for the room service. They didn't change the sheets on the bed, no sweeping. They just replace the towels and cover the beds with the same sheets. No breakfast as said.
But other than these bad points it's super cool there. Huge clean and quiet place, really conveniently located and fit for family.
Just some improvements about the room services and it's should be perfect to me.
For my next vacation I ll be staying here again!!!
Comment from Hotel Management
3 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your thoughts. We're delighted to hear that you enjoyed the location and overall comfort of the hotel. We apologize for the issues you experienced with room service and breakfast. Your feedback is valuable, and we'll address these concerns to improve our service. We look forward to welcoming you back and providing a better experience on your next visit.Sincerely, Hotel Manager
by A verified traveler from McMinnville
Posted 23 Jul 2024
Front desk staff was friendly
Room was pretty spacious
The king bed was rather large and very comfortable
Enjoyed the outdoor spaces available for sitting
Room had a fridge and microwave
Plenty of parking
Wifi worked whether inside room or at outdoor seating
Breakfast to go for morning was coffee, fruit cup, and package of madeleine
Comment from Hotel Management
7 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We’re pleased to hear you enjoyed the friendly staff, spacious room, and comfortable king bed. It’s great that you appreciated the outdoor spaces and amenities like the fridge and microwave. We’ll take your feedback about the breakfast into consideration as we aim to enhance our offerings. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Jul 2024
Location close to Crater Lake made our decision to stay here. Basic accommodations & free breakfast but room was clean & had a frig. Pool, washer, dryer all out of order but we weren’t planning on using anyway. We ate at the Thai restaurant down the road which was good. I would stay there again.
Comment from Hotel Management
24 Jul 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're glad you appreciated our clean rooms, convenient location, and free breakfast. We apologize for the inconvenience with the pool, washer, and dryer being out of order. We hope to welcome you back in the future.Sincerely,Hotel Manager
