Ratings based on 145 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024
Windows were broken on the stairs, holes in the bathroom door that looks like knife marks. We got in super late, the people were nice but the room did not look like the pictures.
Comment from Hotel Management
25 Jun 2024 by Guest Relations, Hotel Management
Dear Kayla,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in the upkeep of our accommodations, as this is incredibly important to us. Our team will be sure to look into all of your comments further and make improvements where necessary. Thank you, and we hope you will consider giving us another chance to impress you in the future.
by A verified traveler
Posted 27 May 2024
Just okay.
by A verified traveler
Posted 21 May 2024
They put us in a second floor room that had the soap dish ripped from the tub enclosure and the hair blower was ripped from the wall. When we complained we were put in a first floor room that was much better but still not very clean.
Comment from Hotel Management
2 Jun 2024 by Guest Relations, Hotel Management
Dear Susan,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback will be discussed internally and we'll work to make improvements where necessary. Thank you, and we hope you'll give us another chance soon.
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 5 May 2024
Nice Clean room. Comfy bed.
by A verified traveler
By the Way
Posted 21 Mar 2024 on HotelsThe staff was kind and helpful!
by A verified traveler
Repairs needed
Posted 17 Mar 2024 on HotelsThe hotel was not in very good shape holes in ceiling. Door has an opening around it.
Bed was comfortable and clean but rest of room needs repairs
Comment from Hotel Management
22 Mar 2024 by Guest Relations, Hotel Management
Dear Lisa,Thank you for taking the time to share your thoughts with our team. We are shocked to read your review as it is not representative of our high standards. Our team will be made aware of your feedback for improvement purposes. Overall we trust that you rested well thanks to our comfortable and clean accommodations.
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Excellent
Posted 19 Dec 2023 on HotelsCheck in was easy!
Everyone we met in the office was extremely nice!
by A verified traveler
Posted 24 Nov 2023
management is very nice. Family owned. Stayed just one night here for our way to CO