Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auburn
Posted 22 Nov 2024
Excellent place. Get a bayfront view 3rd floor. And 50 yards in one direction is Jack London Square. 50 yards, on the pier, USS John Glenn and US Potomac. And very friendly staff
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for the kind words! we hope to see you again soon!
by A verified traveler from Modesto
Posted 19 Nov 2024
The rooms are very huge .Nice property . Great location to Yoshis & Scott’s Restaurant. The only thing I would suggest is more signage in the hallways directing to the elevator. I followed the “Exit” signs only to find them leadonh
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for staying with us! we hope to see you soon!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for staying with us! Hope to see you back soon
by A verified traveler
Posted 26 Oct 2024
I love this place ! We have been over a handful of times . We live close , but sometimes we want a change of venue . The rooms are clean and safe and the staff is stellar . It’s a big of a boutique hotel and it’s on the water but I really love this hotel . My hat is off to the staff ! They are superb!
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for staying with us! Hope to see you back soon
by A verified traveler
Posted 22 Oct 2024
3 blocks away is a 3rd world homeless Slum
My room had stained carpet.
The question is…. What made the stain??
If you can’t clean the carpet , get new carpet!
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for your valuable feedback, rest assured this matter will be addressed
by A verified traveler from La Jolla
Posted 21 Oct 2024
The carpet in the room looked stained and unplesant.
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for your feedback, rest assured this matter will be addressed to the team.
by A verified traveler
Posted 20 Oct 2024
It was super busy at check in. Only two on staff. The gentleman parking the cars was hustling, getting everything taken care of quickly. Thank you! We appreciated it! Great stay.
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for staying with us! Hope to see you back soon
by A verified traveler
Posted 17 Oct 2024
Nice property, short 5min walk to Jack London Square.
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for staying with us! Hope to see you back soon
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
30 Nov 2024 by Xavier, Hotel Management
Thank you for staying with us! Hope to see you back soon
by A verified traveler from Montclair
Posted 26 Sep 2024
Air conditioning that is crazy loud, freight train overnight.
