Ratings based on 1,728 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Richmond

Posted 25 Nov 2024
This is a beautiful location. Most of the staff was very friendly. The only male that worked the front desk was very unpleasant.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Nice place to stay clean ang friendly people
5 out of 5
by A verified traveler from Santa Cruz

This traveler left a rating score only Posted 24 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
3 out of 5
by A verified traveler

Posted 22 Nov 2024
The property is old and the rooms could benefit with a paint. The room is huge though which is great with 2 suitcases. I got a lukewarm shower at 5pm, but my husband had a hot shower at 7.30pm. We did ring the front desk with a noise complaint at midnight, then I went to the front desk, 10mins later and they hadn’t actioned my complaint. Apart from that I would recommend this hotel. Close to airport and lovely location.
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Service is good
4 out of 5
by A verified traveler

Posted 19 Nov 2024
The fresh cookies at 5pm are great
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Everyone who worked gave great customer service. They were quick to respond when needed. We used the spa and used free bikes from the property to bike around the marina. Would sray there again. Thanks!
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Comfortable beds. Excellent view of the marina and bay. Area around hotel is great for walking, running, biking. Friendly staff. Was excellent choice for a weekend getaway.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Balcony