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SureStay Hotel by Best Western Castro Valley

2.5 star property
Hotel in Castro Valley with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Castro Valley

Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Free breakfast
Free breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Guests liked:

Friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is P4,507
P4,957 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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The price is P5,608
P6,168 total
includes taxes & fees
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About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • Eden Medical Center - 4 min drive - 4.5 km
  • California State University East Bay - 9 min drive - 8.3 km
  • Oakland-Alameda County Coliseum - 13 min drive - 17.0 km
  • Oakland Arena - 13 min drive - 17.2 km
  • Oakland Zoo - 13 min drive - 14.9 km

Getting around

  • Castro Valley Station - 2 min drive
  • Pleasanton Station - 15 min drive
  • Oakland Intl. Airport (OAK) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪i-Tea - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

Hotel on the Strip
SureStay Hotel by Best Western Castro Valley provides free breakfast and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A vending machine and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Castro Valley offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Is SureStay Hotel by Best Western Castro Valley pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Hotel by Best Western Castro Valley?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on Nov 30, 2024 start from P 4,506.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castro Valley?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castro Valley?

Check-out is at 11:00 AM.

Where is SureStay Hotel by Best Western Castro Valley located?

Situated on the Strip, this hotel is within 3 mi (5 km) of Hayward Japanese Gardens, Lone Tree Cemetery, and Golden Tee Golfland. Alex Giualini Plaza Park and Lake Chabot Spa are also within 3 mi (5 km). Castro Valley Station is 29 minutes by foot.

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 678 reviews" "
Rating 8 - Good. 269 out of 678 reviews" "
Rating 6 - Okay. 97 out of 678 reviews" "
Rating 4 - Poor. 54 out of 678 reviews" "
Rating 2 - Terrible. 39 out of 678 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jesus

The check in small space smells really bad, like tobacco and some other odors that I can’t describe, it makes you think if you made a mistake reserving in this hotel, thankfully the room it was clean. The receptionist was friendly though. Will strongly recommend to fix that odor issue.
Stayed 1 night in Nov 2024

6/10 Okay

Karla

I dont liked
Stayed 1 night in Nov 2024

8/10 Good

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and cozy
Stayed 1 night in Nov 2024

10/10 Excellent

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

stalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The area and the staff was excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

stalin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 3 nights in Oct 2024

8/10 Good

Lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Stayed 1 night in Sep 2024

10/10 Excellent

rebecca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel host manager always has great customer service.
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Sep 2024

4/10 Poor

Quan

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2024

8/10 Good

Angela, Stockton

Traveled with family
Thank you for accommodations for my parents.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Antonia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything was good except the shower, I showered with extremely hot water, and was too in a hurry to complain. was there for only 1 night.
Stayed 1 night in Jul 2024

10/10 Excellent

Bulmaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Silveria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024