Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Darrin,We're glad you enjoyed your stay and appreciate the perfect rating. We look forward to welcoming you back in the near future!
by A verified traveler from Fresno
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Jacob,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler
Posted 20 Nov 2024
Hat off to the front office, top notch all the way. Very professional and understanding, much appreciated their kindness and understanding. I stay there at least once a year, and it never disappoints. Will definitely be back.
Thank you!
Bob Wills
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
Dear Robert,Thank you so much for your kind words, Bob! We’re thrilled to hear that our front office team continues to provide you with professional and understanding service. It’s always a pleasure to welcome you back each year, and your loyalty means the world to us. We’re so glad we consistently meet your expectations, and we can’t wait to see you again next time. Thank you again for your ongoing support—safe travels until we see you again.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Joyce,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions.
by A verified traveler
Posted 18 Nov 2024
Great location
Comment from Hotel Management
19 Nov 2024 by Guest Relations, Hotel Management
Dear Malik,We can’t thank you enough for staying at Sonesta Emeryville - San Francisco Bay Bridge, as well as for your wonderful review. It’s great to hear our location was convenient for your trip, and we look forward to welcoming you back when you return to our area!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Claudia,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler from Bellflower
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Veronica,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler from panama city beach
Posted 13 Nov 2024
Easy access to restaurants and movie theater.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Terry,Thank you for visiting Sonesta Emeryville - San Francisco Bay Bridge and highlighting our fantastic location! We are pleased you had a great experience, and we cannot wait to welcome you back soon!
by A verified traveler
Posted 13 Nov 2024
Over all it was a nice stay. Only complaint is for the price the room was rather small.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Chelsea,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the size of the room, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.
by A verified traveler
Posted 12 Nov 2024
Omar was fantastic!
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Allan,Thank you for taking the time to leave a review. We're delighted to hear that Omar made such a great impression on you during your stay and we look forward to welcoming you back in the future.
