Ratings based on 969 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The staff were unbelievably attentive and helpful throughout our stay! I also really appreciated the security guards downstairs and the fact that only guests could use the elevators to the bedrooms. I wasn't worried at all :) Thank you for the complimentary waters, as well. We drank so many.
by A verified traveler
Posted 19 Nov 2024
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Comment from Hotel Management
20 Nov 2024 by Director of Operations, Hotel Management
Dear Froylan, Thank you for choosing to stay with us and leaving your positive feedback. We're delighted to know that you had a great experience here at Oakland Marriott City Center. We look forward to welcoming you back on your next visit!Kelly O'ConnellDirector of Rooms Operations
by A verified traveler from Auburn
Posted 18 Nov 2024
This was a beautiful place all the way around. Top-notch staff, great restaurant. Roomy king-size bed room
Comment from Hotel Management
20 Nov 2024 by Oakland Marriott City Center, Hotel Management
Dear James,Thank you so much for taking the time to review our property. We are thrilled to receive a perfect score from you and to receive such kind words! We hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 17 Nov 2024
parking is too expensive
Comment from Hotel Management
18 Nov 2024 by Director of Rooms Operations, Hotel Management
Dear Vincent, Knowing you enjoyed every aspect of your stay at Oakland Marriott City Center is why we do what we do! Thank you for taking the time to leave your rating. We appreciate your feedback about the parking fees. We want you to know that we regularly assess our pricing to ensure it aligns with the market and offers a good value to our guests. We look forward to seeing you again whenever your travels bring you back to the area.Kelly O'ConnellDirector of Rooms Operations
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Oakland Marriott City Center, Hotel Management
Dear Janaya,Thank you for taking the time to rate our property. We are thrilled to receive a perfect score from you! We look forward to hosting you again soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Director of Rooms Operations, Hotel Management
Dear Erwin, On behalf of our team at Oakland Marriott City Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.Kelly O'ConnellDirector of Rooms Operations
by A verified traveler
Posted 12 Nov 2024
Good customer service, friendly staff, prompt in addressing needs, clean rooms
Comment from Hotel Management
12 Nov 2024 by OMCC, Hotel Management
Thank you for staying with us and reviewing your experience.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by OMCC, Hotel Management
Thank you for staying with us and reviewing your experience.
by A verified traveler
Posted 12 Nov 2024
Comfort zone
Comment from Hotel Management
12 Nov 2024 by OMCC, Hotel Management
Thank you for staying with us and reviewing your experience.
by A verified traveler
Posted 11 Nov 2024
Less than 10 mins walki g to fox theater, so that was convenient! Hotel was very nice, parking was $50 a night (eek) but Cali, so we knew we would have to pay. Area at night is kind of scary, and seems a little unsafe. A lot of police patrolling
Comment from Hotel Management
12 Nov 2024 by Director of Rooms Operations, Hotel Management
Dear Jenelle, It is wonderful to hear how much you enjoyed your stay at Oakland Marriott City Center. We're particularly pleased you enjoyed our well-located property and appreciated the guest accommodations. We have noted your feedback about the hotel's surroundings. The safety and well-being of our guests are of utmost importance to us, and we would like you to know that our security team is reliable and well-trained. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Kelly O'ConnellDirector of Rooms Operations
