Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Good
Comment from Hotel Management
9 Dec 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by May, Hotel Management
Thank you for staying with us -We will check on areas of concern for improvement.
by A verified traveler
Posted 4 Dec 2024
Very quiet and clean, easy access to airport.The restaurant serves great breakfast
Comment from Hotel Management
4 Dec 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
by A verified traveler
Posted 25 Nov 2024
Lack of staff the bar and restaurant closed early
Comment from Hotel Management
3 Dec 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
3 Dec 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
by A verified traveler
Posted 23 Nov 2024
Check in was smooth prices were right and made our visit comfy definitely going bk
Comment from Hotel Management
3 Dec 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
by A verified traveler from EAST PALO ALTO
Posted 20 Nov 2024
Well when I call the front desk and ask about the tv not working they told me they check with maintenance when I didn't hear from them i went straight down to the counter and ask them one said oh yeah the maintenance went home okay so why no one call me no answer overall inconvenient move to another room. 🤔 I wonder if i didn't come down would they contact me i doubts it
Comment from Hotel Management
20 Nov 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback and will check into areas of concern for improvement.
by A verified traveler
Posted 18 Nov 2024
Rooms were clean. Restaurant in the lobby had good food.
Comment from Hotel Management
18 Nov 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
by A verified traveler
Posted 13 Nov 2024
Really clean hotel safe parking lot
Comment from Hotel Management
13 Nov 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
by A verified traveler from Novi
Posted 2 Nov 2024
The people next to us was playing music! Sound like a live band playing! I called and someone came up and told them to stop! It was 3am! The did it again the next day smh
Comment from Hotel Management
4 Nov 2024 by May, Hotel Management
Thank you for staying with us -We appreciate your feedback!
