Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Guest Services, Hotel Management
Dear Kody;Thank you for your feedback regarding your recent stay at Hampton Inn Hayward.On behalf of our entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Travel safely!
by A verified traveler
Posted 14 Nov 2024
Staff is very attentive.
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Dear Lori;Thank you for your feedback regarding your recent stay at The Hampton Inn HaywardYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
by A verified traveler
Posted 10 Nov 2024
Charged me $30 for the ice bucket. I called and told them what room it was left in (I was in 111, but it was left in 104). Spoke to two people who promised a manager would call me back..NEVER DID! Charge is still on my bill! Don’t trust these people!! AC was broken, drug addicts walking into the premises…ALL BAD!!
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Dear La Quinta;Thank you for your feedback regarding your recent stay at The Hampton Inn HaywardOn behalf of our entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Travel safely!
by A verified traveler
Posted 10 Nov 2024
Great friendly service. Clean rooms with comfy beds. Absolutely worth it
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Dear Brandon;Thank you for your feedback regarding your recent stay at Hampton Inn HaywardYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Guest Services, Hotel Management
Dear Jenifer;Thank you for your feedback regarding your recent stay at Hampton inn HaywardYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
by A verified traveler
Posted 23 Oct 2024
Limited choice of restaurants in the area
Comment from Hotel Management
28 Oct 2024 by Guest Services, Hotel Management
Dear Jenifer;Thank you for your feedback regarding your recent stay at Days Inn Hayward Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
by A verified traveler
Posted 21 Oct 2024
Clean, friendly staff
Comment from Hotel Management
28 Oct 2024 by Guest Services, Hotel Management
Dear Elizabeth;Thank you for your feedback regarding your recent stay at Hampton Inn HaywardYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
by A verified traveler
Posted 18 Oct 2024
My family and I had a wonderful stay.
Comment from Hotel Management
18 Oct 2024 by Guest Services, Hotel Management
Dear Rolando;Thank you for your feedback regarding your recent stay at The Aristocrat Hotel Half Moon BayYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
by A verified traveler
Posted 16 Oct 2024
Great location and staff! The property wasn’t as clean as I expected but overall it was a great experience and stay
Comment from Hotel Management
18 Oct 2024 by Guest Services, Hotel Management
Dear Amjad;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
by A verified traveler from San Jose
Posted 13 Oct 2024
The staff was friendly and helpful.
Comment from Hotel Management
14 Oct 2024 by Guest Services, Hotel Management
Dear Patricia;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!
