Ratings based on 296 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Was quick and easy when we checked in.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Discovery Inn Hayward, Hotel Management
Dear Danica,Thank you so much for awarding us a positive rating for your stay at our Discovery Inn Hayward - Castro Valley Hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Discovery Inn Hayward
by A verified traveler from Fremont
Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Discovery Inn Hayward, Hotel Management
Dear Mavis,Thank you so much for awarding us a positive rating for your stay at our Discovery Inn Hayward - Castro Valley hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Discovery Inn Hayward
by A verified traveler
Posted 13 Dec 2024
The only bad issue i experienced was working the shower and adjusting the water temperature. It was so difficult that it probably took me almost 10 minutes to adjust to a comfortable temperature.
Comment from Hotel Management
17 Dec 2024 by Discovery Inn Hayward, Hotel Management
Dear Dee,Thank you for sharing your feedback with us. We apologize for the difficulty you experienced with the shower and water temperature. We understand how frustrating this can be and will review this issue to ensure it’s addressed for future guests. Your comfort is important to us, and we appreciate you bringing this to our attention. We hope to provide a smoother experience on your next visit!Thank You,Discovery Inn Hayward
by A verified traveler
Posted 1 Dec 2024
Great hotel to stay had no problem parking and the room was nice and in excellent condition.
Comment from Hotel Management
3 Dec 2024 by Discovery Inn Hayward, Hotel Management
Dear laron,Thank you for your kind review! We're delighted you enjoyed your stay and found the room in excellent condition. It's also great to know that parking was hassle-free for you. We look forward to welcoming you back for another wonderful experience!Thank You,Discovery Inn Hayward
by A verified traveler
Posted 30 Nov 2024
The receptionist was kind and gave me a convenient room
Comment from Hotel Management
3 Dec 2024 by Discovery Inn Hayward, Hotel Management
Dear Tiarnan,Thank you for your review! We're thrilled that our receptionist provided kind service and arranged a convenient room for you. Your comfort and satisfaction are our top priorities, and we hope to welcome you back for another enjoyable stay!Thank You,Discovery Inn Hayward
by A verified traveler
Posted 27 Nov 2024
clean and quiet.
Comment from Hotel Management
29 Nov 2024 by Discovery Inn Hayward, Hotel Management
Dear Danica,Thank you for your feedback! We’re delighted you enjoyed the clean and quiet environment during your stay. Providing a peaceful and comfortable experience is always our goal. We hope to welcome you back soon!Thank You,Discovery Inn Hayward
by A verified traveler
Posted 25 Nov 2024
Clean and simple
Comment from Hotel Management
28 Nov 2024 by Discovery Inn Hayward, Hotel Management
Dear David,Thank you for your feedback! We’re glad to hear you found our hotel clean and simple. We strive to provide a comfortable and straightforward experience for our guests. We hope to welcome you back soon for another enjoyable stay!Thank You,Discovery Inn Hayward
by A verified traveler
Posted 24 Nov 2024
Limited parking , cleaning staff was good hotel manager barged in unannounced . Other guests near by smoking drugs.
Comment from Hotel Management
26 Nov 2024 by Discovery Inn Hayward, Hotel Management
Dear Tony,Thank you for sharing your experience, and we’re truly sorry to hear about the issues you encountered. We apologize for the inconvenience caused by limited parking and the disturbance from other guests. It’s also concerning to hear about your experience with the hotel manager; we take this very seriously. We will address the situation with our staff to ensure proper communication and respect for guest privacy. Your feedback is invaluable, and we’re committed to improving and creating a more comfortable and pleasant environment for all our guests. We hope you’ll consider staying with us again.Sincerely,Discovery Inn Hayward
by A verified traveler
Posted 12 Nov 2024
The manager and his family are very nice.
Comment from Hotel Management
15 Nov 2024 by Discovery Inn Hayward, Hotel Management
Dear Joslyn,Thank you for your kind words! We're delighted to hear that you enjoyed the warm hospitality from our manager and his family. Creating a welcoming atmosphere is very important to us, and we’re thrilled it made a difference in your stay. We look forward to hosting you again soon!Thank You,Discovery Inn Hayward
