Ratings based on 297 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 1 Jan 2025
Friendly and helpful staff, prompt attention to requests, personalized service
Comment from Hotel Management
1 Jan 2025 by GM, Hotel Management
Dear J-, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Krista Washburn, AGM
by A verified traveler from agoura hills
Posted 29 Dec 2024
Rooms were very comfortable. Hotel was new and clean. Gym was nice. Breakfast needs work. They ran out of food leaving few options for guests. Cell service was poor and the wifi barely worked.
Comment from Hotel Management
30 Dec 2024 by GM, Hotel Management
Dear Micah, Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed our comfortable rooms, clean hotel, and accommodating amenities, which contributed to a great stay. We also appreciate your feedback regarding our breakfast offerings, and we have taken note of your comments. Thank you for choosing us, and we hope to welcome you back soon! Best, Krista Washburn, AGM
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear El Deane, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Krista Washburn, AGM
by A verified traveler from RANCHO CUCAMONGA
Posted 29 Dec 2024
Over on the hotel is excellent location very clean. It’s good stuff. It was a pleasant thing there. I’m very quiet.
Comment from Hotel Management
29 Dec 2024 by GM, Hotel Management
Dear Talal, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Wendy Shogren, AGM
by A verified traveler
Posted 23 Dec 2024
Great customer service. Hopefully they get the orange juice machine fixed soon for breakfast.
Comment from Hotel Management
24 Dec 2024 by GM, Hotel Management
Dear Joel, We are thrilled to hear that we provided you with a great stay overall. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. I have noted your comments regarding the juice machine. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Krista Washburn, AGM
by A verified traveler from Stockton
Posted 22 Dec 2024
Staff were nice.
Comment from Hotel Management
23 Dec 2024 by GM, Hotel Management
Dear Yvette, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Krista Washburn, AGM
by A verified traveler from Encino
Posted 22 Dec 2024
Comment from Hotel Management
24 Dec 2024 by GM, Hotel Management
Dear Taiji, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Krista Washburn, AGM
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by GM, Hotel Management
Dear Ai, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Krista Washburn, AGM
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
8 Dec 2024 by GM, Hotel Management
Dear NORMA, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Krista Washburn, AGM
