Ratings based on 272 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 18 Oct 2024
Loved position.
Room could of done with a little more thought.
No bedside lights or windows that opened easily.
by A verified traveler
Posted 7 Oct 2024
Our stay was spoilt by a wedding party immediatey below us. Incesantly loud, thumping dance music that mmeant we didn't sleep until well after midnight, We had not been informed.
by A verified traveler
Posted 17 Sep 2024
Nice place very helpful staff, everything worked well, shower temperature control a bit quirky
by A verified traveler
Posted 9 Sep 2024 on Hotels
by A verified traveler
Great experience
Posted 8 Sep 2024 on HotelsPerfect location for an overnight stay when visiting the horse trials. Parking is via the parking eye so details to be entered at reception. Advise booking a table in advance for dinner. Food was lovely, fresh and quick to arrive.
Comment from Hotel Management
9 Sep 2024 by Hotel, Hotel Management
Thank you very much indeed for your very kind response. I will certainly pass on your comments to the Chef. It was certainly a lovely atmosphere this weekend with everyone off to the Burghley and we all got swept up in the excitement of it all.Looking forward to seeing you next year!!Kind regardsSue
by A verified traveler
Posted 7 Sep 2024
The staff were polite, courteous and professional. The property and the decor need decorating, however the location and views of Rutland water (especially the sunsets) are spectacular.
Comment from Hotel Management
9 Sep 2024 by Hotel, Hotel Management
Dear Charles,Thank you very much indeed for your very kind review which is much appreciated by the staff. Your comments regarding the decor have been noted and indeed we are due to start decorating once the busy season has quietened down.We hope to see you here again at Normanton Park Hotel.Kind regardsSueReception Team
by A verified traveler
Posted 3 Sep 2024 on Hotels
Awful place. Needs full refurb. Dirty, tired, unorganised which is a shame as the location is superb
Comment from Hotel Management
7 Sep 2024 by Hotel, Hotel Management
Dear Samantha,Thank you for your review. We were very disappointed to read the review and we are sorry that your visit did not live up to expectations. However, we do respect your opinion but as can be seen from the majority of reviews, the feedback is very positive about the hotel, the staff, the food and service. We do however, have a refurbishment programme in place for the low season when the hotel has quietened down. I would be most interested to understand further your comment regarding disorganisation.Once again we are sorry that we did not live up to your expectations.Kind regardsSueReception Team
by A verified traveler
Posted 1 Sep 2024
Great location & clean room. Room was however tired & dated & in need of investment.
It needed a power shower, bedside lamps, more power sockets & a bigger better placed tv.
Breakfast was okay but staff struggled with demand, it reminded me of scout camp !
We had to wait for plates and glasses.
Hotel generally needs some serious nvestment before ii'd consider returning.
Comment from Hotel Management
3 Sep 2024 by Hotel, Hotel Management
Dear Paul,Thank you for taking the time to send in a review.We are disappointed that your stay did not live up to expectations. Your comments regarding the room have been passed on to the management in anticipation of a refurbishment programme once the busy summer and wedding season has quietened down.Your comment regarding the breakfast is surprising but disappointing nevertheless. We never underestimate the importance of first impressions so hope that you will consider a return visit to us in the future.Kind regardsSueReception Team
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
2 Oct 2024 by normanton park, Hotel Management
Thank you for your kind review
