Ratings based on 1,468 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Friendly staff
by A verified traveler
Posted 30 Dec 2024
Great hotel in the heart of Uptown. Very close to everything. Highly recommend!
Comment from Hotel Management
2 Jan 2025 by General Manager , Hotel Management
Dear Scott,Thanks so much for the great review! We're thrilled you loved the location of Hotel ZaZa Dallas Uptown and that it was convenient for exploring the area. Your recommendation means a lot to us, and we can’t wait to welcome you back next time!
by A verified traveler
Posted 27 Dec 2024
The bungalows are fantastic!! Absolutely beautiful and filled with everything you need as well as snacks. Decorated beautifully and staff is amazing
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Dear Lauren,We're thrilled you enjoyed your stay in our cozy bungalows! It's great to hear that you appreciated the snacks and felt welcome while you were here. Please come stay at Hotel ZaZa Dallas Uptown again soon.
by A verified traveler
Posted 27 Dec 2024
Absolutely love this property. It’s 5 star. Beautiful and staff is amazing
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Dear Lauren,Thank you for the lovely review! We're so pleased our beautiful property and friendly staff impressed you, and we look forward to seeing you again at Hotel ZaZa Dallas Uptown.
by A verified traveler
Posted 21 Dec 2024
Felt very safe and at home. Great attentive staff. Excellent experience.
Comment from Hotel Management
23 Dec 2024 by General Manager, Hotel Management
Dear David,Thank you for your wonderful feedback! We’re thrilled you felt relaxed and secure during your stay and that our attentive team contributed to an excellent experience. We can’t wait to welcome you back to Hotel ZaZa Dallas Uptown for another memorable visit!
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Barrett,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city!
by A verified traveler
Posted 14 Dec 2024
The checkin was seamless. The valet staff, bellman and front desk personnel were courteous and explained everything I needed to know about the hotel. I was upgraded from a large room to the "Leonardo Suite" which was awesome. Great hotel, will stay heee again!
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Henry, It’s great to hear you had such an awesome stay! We’re thrilled the team made check-in a breeze and that the upgrade hit the mark. Thanks for the shoutout to our staff. They can’t wait to have you back for another fantastic visit!
by A verified traveler
Posted 8 Dec 2024
Love this hotel! Beautiful room and friendly staff in a convenient location.
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Jacqueline,Thank you for taking the time to leave your review. We're glad you enjoyed our convenient Dallas location and beautiful, comfortable rooms. We'll let the team know you enjoyed their incredible service and we hope to welcome you back to Hotel ZaZa Dallas Uptown soon.
by A verified traveler
Posted 3 Dec 2024
Love staying at this property!! It’s beautiful and customer service is amazing!
Comment from Hotel Management
4 Dec 2024 by General Manager, Hotel Management
Dear Dawn,We're so happy to know that you enjoyed everything about your time with us, including our team's amazing service. Thank you so much for the perfect rating and we hope to see you again soon.
by A verified traveler from TEXARKANA
Posted 1 Dec 2024