Ratings based on 557 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Loved our room. I bedroom suite
by A verified traveler
Posted 4 Dec 2024
Clean, modern, pet friendly, great staff!
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 12 Nov 2024
We had a very relaxing restfull weekend. If we visit the area agian Candlewood will be our first choice.
by A verified traveler
Posted 20 Sep 2024 on Hotels
According to ADA regulations, a property is not supposed to require anything of the owner of a service dog that they don’t require of someone without one. I was told that if i didn’t sign the service dog paperwork, they wouldn’t let me check in. This is against federal law.
The AC system shuts off at night while you’re asleep because it doesn’t see you moving? Seriously?! We got hot in the night and woke up because of this - very inconvenient and stupid.
We asked for an upper floor so that we wouldn’t be awakened by guests above us, they were sold out so we were awakened 2 of 3 nights by loud crashing around in the room above us at 4:30am for an hour and a half solid and again at 5am.
The handyman was hammering and using a staple gun this morning at 6:45 in the stairway. We didn’t get much sleep during our stay.
The pantry items are priced ridiculously - don’t bother, you won’t sell anything at that price.
No breakfast is offered, even though prices are the same as other hotels who do offer it.
Pet area grass is shot and bushes are all cut down.
by A verified traveler
Posted 10 Sep 2024
Nice room and staff
by A verified traveler
Posted 2 Sep 2024 on Hotels
this place is very clean The room was more than i could ask for staff are very friendly
by A verified traveler
Posted 31 Aug 2024 on Hotels
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Susan Vold Simmons (General Manager), Hotel Management
We are so happy that you enjoyed your stay with us recently. We strive to provide great service to our guests. We look forward to future stays with you.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Susan - General Manager, Hotel Management
Thank so much for choosing to stay with us. And thank you for taking the time to review our hotel. We hope to see you again the next time you are in the area.
