Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 9 Nov 2024
I always stay here when visiting Oak Harbor for family purposes. My first stay was poaitive so i continuebto stay there.
This visit was also good bur i had several hiccups with my room.
The door lock had to be fixed a few hours after checking in because it stopped locking the dor behind me. The lock needed to be adjusted in the door itself.
There was also a huge hairball stuck in the bathroom sink. The top of the sink stopper was almost completely twisted off when I checked it out and i find it difficult to believe the housekeeper disnt notice the water not going down. I told the maintenance person about it when he fixed the lock and said he could come back in the morning to take care of it as it was already evening.
They did come take care of it the next day, and it must've been complicated as it looked like they had to take apart the plumbing underneath to clear it. I couls tell b2caise the maintenance pwrson left all kinds of brown splatters against the wall under the sink, as well as a bunchnof nasty brown streaks inside the sink because he didnt clean up sfter he finished.
This was upsetting to me really only for the lack of effort. Im in the industry. I do maintenance and repairs too, amongst other things. I would never make a mess in an occupied room and not clean it up or have housekeeping come after me. I thought it was unfortunate that my expectations on the followup were not met.
But the staff is very kind and courteous and i would stay there aga
by A verified traveler from Othello
Posted 30 Oct 2024
Very nice place.
by A verified traveler
Posted 25 Oct 2024
Only thing I wish it had was smart TV to watch Hulu, Netflix ect. Especially on cold, rainy, windy days.
by A verified traveler
Posted 20 Oct 2024
We enjoyed our stay at this hotel, staff were courteous, friendly and approachable.
by A verified traveler
Posted 17 Oct 2024
Comfy beds, excellent water pressure, decent in room amenities.
The hot tub and / or pool was over chlorinated half our visit and we only picked the property for the hot tub so that was a real bummer.
We needed to extend a day and they said we had to do it through Expedia so not exactly top notch service. Warm and friendly though.
Breakfast had plenty of options.
by A verified traveler from Salem
Posted 16 Oct 2024
Best afternoon check in and room cleaning crew ever!
by A verified traveler
Posted 8 Oct 2024
by A verified traveler from Gibsons
Posted 8 Oct 2024