Ratings based on 565 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Duvall
Posted 23 Oct 2024
Couldn’t give five starts because no internet in rooms and fairly poor even at the lodge- this is important to almost everyone now, get it fixed!
Comment from Hotel Management
5 Nov 2024 by Thala Beach, Hotel Management
We understand wifi is a necessity but it is challenging for us due to our location. All the hardware is in place in each of our bungalows, it's the connection we are trying to secure. Thala does not advertise that we have wifi available in our bungalows due to this.We do appreciate the feedback. Thank you.
by A verified traveler
Posted 13 Oct 2024
Fantastic customer service! Property is remote and it truly is a lovely get away. Transportation to the nearest town can be arranged by the hotel but times may not be the most convenient. Dining was great, service very good.
Comment from Hotel Management
14 Oct 2024 by Thala Beach, Hotel Management
Thank you for your kind words! We're so glad you enjoyed the fantastic customer service and found our property to be a perfect getaway. We appreciate your feedback about transportation and will continue working to improve convenience for our guests. It’s wonderful to hear you enjoyed dining with us, and we hope to welcome you back again soon!
by A verified traveler
Posted 3 Oct 2024
Thala Beach Nature Reserve is a wonderful escape! We wish we could have stayed longer!
Comment from Hotel Management
14 Oct 2024 by Thala Beach, Hotel Management
Thank you for staying with us, Ann. Glad you were able to escape your day to day lives and enjoy being amongst nature. We hope to welcome you to Thala again very soon.Thank you once again
by A verified traveler
Posted 21 Sep 2024 on Hotels
Amazing property with friendly and helpful staff. We really enjoyed our stay here and was fantastic for a few days relaxing and exploring the area up to Daintree and Port Douglas. We spent two nights eating in the restaurant and the food was top class. If I had any improvement it would be to heat the pool as it was freezing at this time of the year so we only used it for a quick dip and where the ones I saw use it.
Comment from Hotel Management
24 Sep 2024 by Thala Beach, Hotel Management
Thank you for your kind review! We're glad you enjoyed your stay and the restaurant. We appreciate your feedback about the pool. We hope to welcome you back again soon!
by A verified traveler
Posted 5 Sep 2024
The property is amazing. Bungalow style rooms scattered through the rainforest, connected by very walkable paved paths. The staff was great. The food was good. But it is the property itself that makes this place special.
Comment from Hotel Management
24 Sep 2024 by Thala Beach, Hotel Management
Thank you for your lovely review! We're glad you enjoyed the unique setting and our rainforest bungalows. It’s great to hear the property made your stay special!
by A verified traveler
Posted 29 Aug 2024 on Wotif
Absolutely loved our stay at Thala Beach. Such a relaxing getaway in a wonderful location. Our private bungalow was perfect and we spent most of our stay exploring the properties many walks, lookouts and beach, and thanks again for organising the day tour to Cape Tribulation for us, it was fantastic! Can't wait to come again, and already sending others your way!
Comment from Hotel Management
24 Sep 2024 by Thala Beach, Hotel Management
Thank you so much for your kind words! We’re thrilled you enjoyed your stay and the day tour to Cape Tribulation. We can’t wait to welcome you back soon, and we appreciate you recommending us to others!
by A verified traveler
Posted 27 Aug 2024 on Lastminute
Comment from Hotel Management
24 Sep 2024 by Thala Beach, Hotel Management
Thank you for the 5 out of 5 rating!
by A verified traveler
Posted 17 Aug 2024 on Lastminute
Fantastic place with a fantastic story
Comment from Hotel Management
19 Aug 2024 by Thala Beach, Hotel Management
Thank you so much for the perfect score! We're delighted that you had such a wonderful experience at Thala. Your kind words mean the world to us, and we’re so happy to have been part of your journey. We look forward to welcoming you back to our little piece of paradise soon!
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Thala Beach, Hotel Management
Thank you so much for the perfect 10 out of 10! We're thrilled that you had such a wonderful experience at Thala.
by A verified traveler
Posted 4 Aug 2024 on Wotif
Loved being away from any built environment, nestled amongst the trees, ocean and cliffs, lots of birds and feeling of being in nature.
The restaurant is a stunning location but the food is hit and miss, limited menu, and expensive.
Staff are warm and friendly.
The resort has a slightly worn fee about it. But if you’re looking for a slightly rustic eco retreat vibe, it’s great.
Comment from Hotel Management
18 Aug 2024 by Thala Beach, Hotel Management
Thank you for sharing your thoughts with us! We’re delighted to hear that you enjoyed the natural beauty and serene environment at Thala. Our location amidst the trees, ocean, and headland is truly special, and we’re glad it resonated with you.We appreciate your feedback about the restaurant. We are constantly working on refining our menu to ensure a consistent and exceptional dining experience for our guests. Your comments about the food and pricing will be taken into consideration as we make improvements.Thank you for choosing us for your eco retreat, and we hope to welcome you back for an even better experience in the future!
