Ratings based on 388 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Fine enough place to stay for one night. Thin walls, thin blankets and small pillows
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello James,We appreciate your feedback on your recent stay with us. We will share your comments with our team for review. Our aim is to continually improve our guests' experience. Your insights are valuable to us as we strive to enhance our amenities and services.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Kaitlyn, We regret to hear that your experience did not meet expectations. Please feel free to contact us directly to provide more detailed feedback so we can address any issues you encountered during your stay. We value your input and would like the opportunity to improve.
by A verified traveler from Lincoln
Posted 26 Oct 2024
Overpriced; but ok.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Daniel,Thank you for sharing your feedback with us. We appreciate you taking the time to review your recent stay. We always strive to provide a valuable experience to our guests. Your comments will be shared with our team for further review and improvements. If you have any further concerns, feel free to reach out to our management team directly.
by A verified traveler
Posted 22 Oct 2024
We stay there every time we are in town the rooms are clean and the beds are comfortable
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Edna,We are delighted to hear that you enjoyed your recent stay with us. Providing clean rooms and comfortable beds is our top priority to ensure a pleasant experience for our guests. We look forward to welcoming you back on your next trip to town!
by A verified traveler
Posted 20 Oct 2024
Room was adequate and clean. The outside parking lot was not well lit.
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Nathan,We appreciate your feedback on the cleanliness of your room. We take all guest comments seriously and will address the lighting concern in the parking lot promptly to enhance our guests' experience.
by A verified traveler from De Pere
Posted 21 Sep 2024
The room we stayed in smelled terrible.
Comment from Hotel Management
21 Sep 2024 by Manager, Hotel Management
Hello Deborah,We're sorry to hear about your experience. Your feedback is important to us and will be shared with our team for review and improvement. We hope you will give us another chance to provide you with a more pleasant stay in the future.
by A verified traveler
Posted 10 Sep 2024
We stayed for one night during our road trip. The bed was comfortable. The breakfast is usual for almost all Super 8 hotels (nothing fancy but pretty good). The front desk employees were very polite and helpful. The cleaning ladies were friendly.
Only the jetted tube room is not worth paying. The tub is pretty old and not overly comfortable. The water wasn’t warm enough (after running for a little bit, it gets cold).
Comment from Hotel Management
11 Sep 2024 by Manager, Hotel Management
Hello Aneta, We appreciate your feedback regarding your recent stay. It's great to hear that you found the bed comfortable and enjoyed our standard Super 8 breakfast offerings. Thank you for recognizing our helpful staff and friendly cleaning team. We will take note of your comments about the jetted tub room for future improvements. Your insights are invaluable for enhancing our guest experience.
by A verified traveler from Peosta
Posted 30 Aug 2024
The floor in our bathroom was dirty and sticky. The towel bar was barely hanging on the wall. The bed was a mattress with the sides ripped and stuffing hanging out on a board.. it and the pillows were hard.
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Wesley,We appreciate you taking the time to share your feedback with us. We regret to hear about your experience and will bring your concerns to the attention of our team for further review and improvement. Our aim is always to provide a comfortable stay for all our guests, and we apologize for any inconvenience caused during your visit.
by A verified traveler from Fridley
Posted 11 Aug 2024
Dated facilities and skimpy breakfast offering
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello David, We appreciate your feedback and apologize that the facilities did not meet your expectations. We constantly strive to improve our services based on guest input. For a more satisfying experience next time, we suggest contacting us beforehand with any specific requirements you may have. Thank you for staying with us.
by A verified traveler
Posted 11 Aug 2024
Good
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello chris,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.