Ratings based on 980 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Best Customer Services!!!! ANA!! She’s the best Definitely will come back!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2024
4 out of 5
by A verified traveler from Blacksburg

Posted 24 Nov 2024
Shuttle was great!
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Needs an upgrade but great
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Everything was ok .Average
Comment from Hotel Management
21 Nov 2024 by Ana Customer Service Rep, Hotel Management
We thank you for staying with us and hope to see you again.
1 out of 5
by A verified traveler

Posted 19 Nov 2024
Will not stay again.
Comment from Hotel Management
21 Nov 2024 by Ana Customer Service Rep, Hotel Management
We thank you for staying with us.Have a Happy Holidays.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Nice personal, clean room and great food.
Comment from Hotel Management
21 Nov 2024 by Ana Customer Service Rep, Hotel Management
We thank you for choosing us and we hope to see you again.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Great & friendly staff, a fantastic restaurant
Comment from Hotel Management
21 Nov 2024 by Ana Customer Service Rep, Hotel Management
We thank you for staying with us and we hope to see you once again.Happy Holidays
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Slow due to name similar to another customer
Comment from Hotel Management
21 Nov 2024 by Ana Customer Service Rep, Hotel Management
I apologize for the error i made, but I'm glad my manager Ms. Ruby was able to resolve. Once again i apologize and we thank you for staying with us and hope to see you again.Have a Wonderful Holidays