Ratings based on 967 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
I booked a 2 bed and when i walked into the room i was shocked. The room was sooo nice. It had high ceilings which made the room feel so spacious which i loved. The bathroom was updated and so nice! I loved the room, definitely a 5 star hotel, and Their pool was open and it was a good sized pool area !
by A verified traveler
Posted 24 Nov 2024
Our room had four roaches in it.
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We deeply apologize for the issue you encountered with pests in your room, and we take such concerns very seriously. Cleanliness and comfort are our top priorities, and we will address this immediately with our team to ensure it does not happen again. We appreciate you bringing this to our attention and hope you will give us the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2024
Property was nice, the room was very clean and nice, staff were great, breakfast was ok. Overall this was a great place to stay for the money, I’d definitely stay again.
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your kind review! We're delighted you enjoyed the clean room, friendly staff, and found value in your stay. While we're glad breakfast met your needs, we'll keep working to enhance the experience. We look forward to welcoming you back soon! Sincerely, Hotel Manager
by A verified traveler
Posted 23 Nov 2024
The staff were friendly and accommodations were excellent. Thank you!
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your glowing review! We’re delighted to hear that our friendly staff and excellent accommodations made your stay enjoyable. Your kind words mean so much to us, and we look forward to welcoming you back in the future! Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler from San Diego
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We're glad to hear you had a great experience overall. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
I was amazed at the full breakfast spread they had this morning. Most hotels only have coffee, juice, pastries and cereal. The rates were great also
Comment from Hotel Management
8 Nov 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for sharing your experience! We’re delighted to hear that our breakfast exceeded your expectations and that you enjoyed the variety we offer. It’s wonderful that you found our rates to be a great value as well. We hope to welcome you back soon for another satisfying stay!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Front desk service is always outstanding.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're delighted to hear that you consistently enjoy our front desk service. Our team works hard to ensure a great experience for our guests, and your feedback means a lot. We look forward to your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Slippery tub/shower crappie showerhead old outdated
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. I'm sorry to hear about the issues with the tub and showerhead. We appreciate your input and will address these concerns with our maintenance team. Your comfort is important to us, and we hope to improve your experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
We enjoyed the stay and being on the third floor was very quiet. The price was reasonable. The water pressure in the shower was terrible. Otherwise a great stay.
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad you enjoyed your stay and found the third floor quiet and reasonably priced. We apologize for the water pressure issue and will look into it. We hope to see you again for another great experience!Sincerely, Hotel Manager
