Ratings based on 50 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointing Experience!!!!
Posted 6 Jan 2020 on HotelsWe really wanted to like this place as it's a nice building and scenic location although far from the center of town, however, their service and attitude left much to be desired. From the manager to the staff, the service is superficial as they don't address concerns timely and they'll shake their head or indicate it's no problem and then do absolutely nothing about it. We always request a quiet room and specify our vegan diet. We were assigned a room with a broken A/C and the staff were well aware that it was making loud noises. We had to insist that we could not try and sleep in that room for a second night so they allowed us to move just before bedtime. They also did nothing to accommodate our diet like every other hotel in Myanmar and had the most minimal options. The internet was so slow that I couldn't upload 1 photo for the almost 48 hours we were there nor wish our family and friends Happy Holidays on Christmas Day. There were excuses for all of the above when the manager was confronted. He pretended he was acting on our behalf but actually didn't follow through at all. This was such a disappointing stay given that we splurged on this hotel. We are away 42 - 70 nights every year and this was our 2nd worst experience over the past 10 years. There are better choices to spend your money with more attentive service. They have 2 good bikes - the others are dangerously unfit for the potholed dark roads leading into town so be aware. Disappointing stay!!!
Comment from Hotel Management
7 Jan 2020 by thanakha, Hotel Management
we are once again sorry about the experience in our hotel, that has not been the one you were expecting!
Refer to your mail of asking one night refund because you weren’t happy with our menu our Management is willing to offer a compliment night stay on your next trip to Inle Lake. With regrets It is just not possible to refund back for your previous stay.
We had proposed as excuse gift a selection of souvenirs of Myanmar on your departure date as our priorities to satisfy our clients as much as we can. that you didn't accept.
Regarding Vegan meals, we will check what can be done for future. Our buffet breakfast already has a selection (fruits, muesli, coconut milk, fried rice, corns, tomatoes, potatoes) that has been enough at the moment when we had other vegan guests. In our Menu as well.
Regarding the room AC, we upgraded you on arrival on a Junior Suite, instead of a deluxe, as we always do upon availability. We offered to change the room because of AC noise, as technical issue can happen and we once again apologize for this inconvenience.
by A verified traveler
Perfecto
Posted 12 Oct 2019 on HotelsTodo perfecto. El hotel muy familiar con un servicio que te hace sentir como en casa muy atentos con todos los detalles. Esta situado en una zona tranquila pero a dos pasos del centro. Tiene embarcadero propio. Estan haciendo un gran trabajo
by A verified traveler from Melbourne Australia
Posted 7 May 2018
Lovely boutique hotel - a must if u r coming to Inle Lake.
Recommended
for Everyoneby A verified traveler from toronto
Lots of lovely touches
Posted 17 Feb 2018
Pros: Everything
Location: Easy walk into town.
We arrived very early and they allowed us to check in. Room was spacious and staff couldn’t have been more helpful. French couple run the restaurant and the food was excellent. Nice art and other touches around the property and the rooftop terrace and bar were perfect to relax in.
Comment from Hotel Management
7 Mar 2018 by Thanakha Inle Hotel, Hotel Management
thanks for your review dear Eric ! we are glad to know you had a good time in our hotel !
Recommended
for Everyoneby A verified traveler from UK
Attractive hotel by the lake
Posted 2 Dec 2017Attractive hotel with spacious rooms next to the lake. Approx 10 mins walk to the centre nyaungshwe.
Recommended
for Everyoneby A verified traveler from US
Quiet and comfortable room
Posted 21 Nov 2016We had a very nice stay here. Staff was very helpful. They helped us rent a boat for a day in Inle lake. The room was spacious and the breakfast was really nice. I would recommend this place and the restaurant
by A verified traveler
Nice hotel
Posted 7 Nov 2016 on HotelsReally nice hotel. A little bit expensive for what you get, especially given there aren't many facilities in the hotel, but liked it anyway. Staff were really friendly and helpful. They spray the whole hotel and rooms with mosquito spray, which was a really nice touch. Room was really nice and as per the pictures. OK breakfast. About a 10-15 minute walk to the main town centre in Inle.
by A verified traveler
Peaceful setting
Posted 16 Oct 2016 on HotelsThe first room we were put into had the strongest smell of sewage that permeated the whole room, it was room 103 on the ground floor. With this being ground level, you could not open the curtains as everyone walking by could look straight into your room so no privacy at all. We could also not open the windows to let any air in, as soon as we did this the room was full of mosquitoes as there were no flyscreens. We put up with this for 1 night hoping to he smell would get better but it didn't so we changed to a room upstairs which had no bad smell and we could open the curtains to let some light in- much better. The towels, linen and curtains are all in a very aged condition and could do with updating and some artwork on the bare white walls would not go astray for a bit of a nicer atmosphere, they'd feel a bit cell like. The beds and pillows as with almost everywhere else in Myanmar are like concrete, so uncomfortable! This hotel advertises itself as 4 star but I think 2-3 is more appropriate. On the plus sides, the staff were very helpful, professional and friendly. The hotel has direct access to the lake and a nice restaurant with lake views and is a short 5 minute walk to the town centre. There are good quality mountain bikes available to use but if you don't get them first thing in the morning, they will all be gone, very popular! I think with a bit of an update to the rooms this has the potential to be the 4 star property it claim to be.
by A verified traveler
Conveniently located for day/half day boot tours
Posted 8 Oct 2016 on HotelsPleasant stay at real boutique Hotel. They really are looking after details when they built this Hotel.
Very friendly and professional staff at the reception with fairly good English.
Definitely an improvement is required for the breakfast service. Not enough staff and fairly unorganized forgetting most of the breakfast orders. Also breakfast was not buffet style and therefore the choices rather limited.
Recommended
for Everyoneby A verified traveler from Singapore
Nice hotel in Nyaung Shwe
Posted 12 Sep 2016
Pros: Friendly staff and nice atmosphere
Location: Short walk to the bridge to the main area of Nyaung Shwe.
We reached at 6am via the midnight bus and was able to check in. Hotel staff are friendly and always willing to help. Short walk to reach the bridge that connects to the main area of Nyaung Shwe. Able to book boat tour to Inle (they have their own jetty) and rent bicycle to cycle around the town itself. I will love the hotel and will definitely consider the hotel if I visit Nyaung Shwe/Inle again.
