Ratings based on 484 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from The Hague
Posted 17 Feb 2020
I was a nice experience to stay at Zfreei Hotel. The rooms are spacious and clean. The food is good and the marionettes show is fantastic.
Comment from Hotel Management
20 Feb 2020 by May Thu, Hotel Management
Thank you for staying with us and your honest review. We appreciate your feedback.
by A verified traveler from Florida
Posted 11 Feb 2020
Only restaurant is outdoors. If it’s cold, your cold.. WIFI usually didn’t work. Breakfast very good. There are a number of good restaurants within walking distance.
Comment from Hotel Management
17 Feb 2020 by May Thu, Hotel Management
Thank you for staying with us and your honest review. We appreciate your feedback. And we will ask to repair our wifi system.
by A verified traveler
Posted 8 Feb 2020
Comment from Hotel Management
10 Feb 2020 by May Thu , Hotel Management
Thank you for staying with us and your honest review.
by A verified traveler
nice and relaxing stay
Posted 16 Jan 2020 on HotelsNice quiet hotel with comfy bed and linen. Swimming pool also good. Deluxe Room is spacious and equipped with a small fridge. WiFi strength is good too though I read from other posters about weak WiFi. Maybe it is in rooms further away from lobby area. Breakfast is adequate with Asian and western dishes. Cheap E bike rental across the hotel is a great incentive too. Will stay here again.
Comment from Hotel Management
21 Jan 2020 by May Thu , Hotel Management
Thank you for staying with us and your honest review. We appreciate your feedback.
by A verified traveler
Overestimated comments and rate for this hotel
Posted 13 Jan 2020 on Hotels4nights stayed and I found all those good comments are overestimated and worse value for money. Rooms and amenities are not like you see of pictures and windows in the room are all functionally dropped in value because once the drapes opened, all employees and guests around will look in your room. Mosquitoes and no elevator are also to be concerned. Walk up to the roof top for breakfast will be not easy if you have a knee problem. Location is good and staffs are friendly. Breakfast is good.
Comment from Hotel Management
15 Jan 2020 by May Thu , Hotel Management
Thank you for staying with us and your honest review. We will work hard to fix the issue you experienced. Thank you for letting us know again.
by A verified traveler
Posted 5 Jan 2020
First of all, when I enter the hotel, there were a staff came instantly to welcome me and assisted me to check in. This is my first time to see this kind of gesture. Staff are helpful, professional and cheerful. Moreover, I am really satisfied on everything except the design of the bath room, the bathroom with a glass partition which is too short for blocking the water from the shower head. They really need to fix that.
Comment from Hotel Management
11 Jan 2020 by May Thu , Hotel Management
Thank you for staying with us and your honest review. Thank you again for your suggestion.
by A verified traveler
Nearly perfect!
Posted 5 Jan 2020 on HotelsThe best thing about this hotel was the staff, who were incredibly friendly, welcoming, and helpful. They made us feel at home and helped us with our plans, arranging transportation etc., and even our called our bus to
Mandalay just to make sure they were coming to pick us up and would take us directly to our hotel, which was a great relief.
The breakfast was quite good with both Asian and Western options, including an omelette chef who cooks to order. The location is also great as you can walk easily to the main road north that has food options and an impressive pagoda, and also there are several e-bike and other rentals across from and around the hotel so you have all of Bagan at your fingertips.
The only downsides for us were 1. we would have liked to have tea and coffee in the room which is not provided, 2. the minibar was twice the price of our hotel in Mandalay (even though you can walk to a small shop right down the road and buy the dame drinks for a normal price, at least half of Zfreeti's price) and 3. there is no way to prevent the shower from drenching the whole bathroom, but this seems to be typical Myanmar style...
Overall I highly recommend Zfreeti if you plan to visit Bagan, the heart if Myanmar.
Comment from Hotel Management
11 Jan 2020 by May Thu , Hotel Management
Thank you for staying with us and your honest review. We appreciate your feedback.
by A verified traveler
Posted 1 Jan 2020
Good location .The staff are helpful and nice. The room is clean and tidy.
Comment from Hotel Management
11 Jan 2020 by May Thu, Hotel Management
Thank you for staying with us and your honest review.
by A verified traveler
ct location, perfect service..
Posted 12 Dec 2019 on HotelsExcellent stay close to restaurant street and markets. Bonus was being able to watch hot air balloons take off at breakfast. Service was excellent as well! Highly recommend!
Comment from Hotel Management
13 Dec 2019 by May Thu , Hotel Management
Thank you for staying with us and your honest review. We appreciate your feedback. Next time if you have a great chance, we hope you will come and stay with us again.
by A verified traveler
Posted 8 Dec 2019 on Hotels
Good location and value for money
Comment from Hotel Management
9 Dec 2019 by May Thu , Hotel Management
Thank you for staying with us and your honest review. We appreciate your feedback.